What are the responsibilities and job description for the Patient Service Representative - BH position at Pearly Whites?
Pearly Whites Dental Office in BERKELEY HEIGHTS NJis looking for enthusiastic and experienced Front Desk/ Receptionist to join our Dental team!
We are a multi-specialty dental office looking to staff our growing dental clinics.
Very busy dental practice, so must be easy going, friendly and ready to work.
Will be interacting directly with patients, doctors, insurance and answering high volume of phones.
Have at least 2 years experience in customer service/ receptionist position/ front desk duties; dental experience is a PLUS but not required.
Responsibilities of the Front Desk/ Administrative Assistant include, but not limited to:
- Interacting in a high-volume patient practice
- Learning schedule needs- checking patients in and out
- Computer savvy: No paper charting, all forms are completed electronically.
- Making recall appointments and confirming schedule
- Collecting payments and co-pays.
- Verify insurance eligibility, contact insurances when applicable
- Work with office managers, supervisors and operations team on how to resolve issues and answer questions
Our ideal candidate must have strong communication, problem solving and analytical skills along with being able to multi-task in a growing, high-volume environment.
Bilingual: English and Spanish/Portuguese
check out our offices and locations: https://pearlywhitesnj.com/
Amazing Benefit Package:
- Medical/ Dental/ Vision
- 401K and 401K Matching
- PTO
- Career growth plan
FULL TIME-IN OFFICE POSITION
Our offices are located in Berkeley Heights and Whippany
OFFICE IS OPEN 6 DAYS A WEEK AND SATURDAY COVERAGES ARE REQUIRED- ASSIGNED WEEKDAY OFF.
General hours are Monday, Tuesday & Thursday: 8:20AM - 6:00PM, Wednesday 10:20AM - 7PM. Friday: 7:20AM - 4PM Saturday: 7:20AM - 2PM.
"All employees have the responsibility to adhere to our organization's policies, procedures, and code of conduct, as well as uphold all facets of our comprehensive compliance program. This commitment is fundamental to maintaining the highest standards of integrity, ethics, and regulatory adherence within our workplace."