What are the responsibilities and job description for the Pearson Education Services is hiring: Senior content development administrator i position at Pearson Education Services?
Required
Bachelor’s degree.
Excellent internal and external customer service skills with the ability to foster productive working relations with internal and external customers.
Excellent communication and interpersonal skills (including phone skills for distributed projects and internal / external meetings).
Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content- / project-related documentation.
Strong content-specific knowledge with the ability to develop, coach, and supervise content staff assigned to various projects.
Clear understanding of and ability to articulate scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations.
Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc.), and ability to handle multiple computer applications simultaneously.
Ability to supervise large groups of employees working in various roles.
Strong initiative and organizational and leadership skills, including the ability to prioritize, multitask, and make sound business decisions under tight deadlines.
Ability to maintain a confidential work environment.
Preferred
Minimum two (2) years of experience as a Content Specialist preferred.
Experience as a Content Specialist across multiple types of assessment projects, such as projects with different rubric types, new vs. legacy projects, experience in both regional and distributed projects, etc. preferred.
Background / experience in educational measurement, including knowledge of assessment and the assessment industry, including a working knowledge of and insight into scoring systems and processes preferred.
Experience directing both regional and distributed supervisors and scoring directors.
Excellent working knowledge and understanding of scoring systems and reports, ability to manage data, and ability to drive scoring management decisions and continuous improvement.
Desired
Advanced degree.
Degree in education, English, mathematics, science, or language.
Teaching experience in grades K-12.
Knowledge and use of project management tools and applications desired.
Basic Purpose and Objectives
Manages scoring services scope for his or her projects(s).
Functions as a content / subject area expert as well as a scoring service and scoring system functionality expert.
Guides and supervises scoring directors assigned to projects as well as other Content Specialists assigned to projects when functioning as the lead Content Specialist.
Manages new and / or complex projects, and may participate in inter- and intra-departmental initiatives.
Models expected Content Specialist behavior and serves as a mentor for other Content Specialists.
Organizational Relationships
Direction Received : Reports to and receives direction on Pearson and Scoring Services policy and procedures from the Scoring Services Content Manager.
Direction of Others : Advises scoring directors on content- and item-level scoring and quality issues. Evaluates scoring directors and provides feedback on job performance
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