What are the responsibilities and job description for the FT CALL CENTER ASSISTANT (WORK FROM HOME) position at Pearson?
Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Equipment provided - As a Call Center Assistant you'll : Provide accurate answers to internal customer questions or concerns in a courteous, efficient, and customer-service focused manner via phone, email, or chat; Be responsible for diagnosis and complete resolution of technical issues using documented solutions; Make outbound calls; Notify management of non-routine issues that need immediate attention; Provide complete documentation of issues handled...Hiring Fast >
