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Senior Content Development Administrator Job at Pearson in Bismarck

Pearson
Bismarck, ND Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/14/2025

Pearson Senior Content Development Administrator

Bismarck, North Dakota

Job Overview :

Excellent internal and external customer service skills with the ability to foster productive working relations with internal and external customers.

Excellent communication and interpersonal skills (including phone skills for distributed projects and internal / external meetings).

Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions, and other content- / project-related documentation.

Strong content-specific knowledge with the ability to develop, coach, and supervise content staff assigned to various projects.

Clear understanding of and ability to articulate scoring concepts such as frequency distribution, validity, calibration, and other industry terminology, as well as the ability to apply that knowledge to scoring situations.

Strong computer skills, including use of common Microsoft Office applications (e.g., Word, Excel, PowerPoint), Google tools (e.g., Gmail, Google Drive, etc.), and ability to handle multiple computer applications simultaneously.

Ability to supervise large groups of employees working in various roles.

Strong initiative and organizational and leadership skills, including the ability to prioritize, multitask, and make sound business decisions under tight deadlines.

Ability to maintain a confidential work environment.

Preferred Qualifications :

  • Minimum two (2) years of experience as a Content Specialist preferred.
  • Experience as a Content Specialist across multiple types of assessment projects.
  • Background / experience in educational measurement, including knowledge of assessment and the assessment industry.
  • Experience directing both regional and distributed supervisors and scoring directors.
  • Excellent working knowledge and understanding of scoring systems and reports.
  • Advanced degree in education, English, mathematics, science, or language.
  • Teaching experience in grades K-12.
  • Knowledge and use of project management tools and applications desired.

Responsibilities :

  • Manages scoring services scope for assigned projects.
  • Functions as a content / subject area expert as well as a scoring service and scoring system functionality expert.
  • Guides and supervises scoring directors assigned to projects.
  • Manages new and / or complex projects, and may participate in inter- and intra-departmental initiatives.
  • Models expected Content Specialist behavior and serves as a mentor for other Content Specialists.
  • Works with scoring project manager to complete quality management plans and other project documentation.
  • Supports Project Managers, Scoring Managers, Content Managers, and Content Specialists in content-related scoring issues.
  • Functions as Content Specialist on multiple projects with varying schedules, scope, and life cycles.
  • Plans content hours for assigned projects.
  • Identifies potential scoring directors and guides, trains, and develops them for future content roles.
  • Monitors reports across grades and items to verify quality expectations are met.
  • Compiles appropriate reports on assigned activities as requested.
  • Ensures proper documentation of scoring decisions and final training materials.
  • Attends all relevant project status meetings and compiles appropriate reports on assigned activities.
  • Functions as primary customer contact for oral and written communication involving content for assigned project.
  • What to Expect from Pearson :

    Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We are on a journey to be 100 percent digital to meet the changing needs of the global population.

    Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We strive for a workforce that reflects the diversity of our communities.

    If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

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