Guest Services Attendant - Housekeeping (Part Time)

The Guest Services Attendant will work as a team and provide the highest quality cleaning services, to ensure that the Spa, and all areas of the Spa meet the standards of a five star/five diamond operation.

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Essential Duties & Responsibilities:

• Transfer linens, towels and other room amenity items from storage area to guest room and replenish as necessary; requires ability to lift items from shelves, including some overhead shelving, requiring hands and arms up over head and balancing.
• Fold and hang towels in restroom, re-assemble bedding, hang robes and pick up guest items off of floor, requiring employee to frequently bend over, stretch and pull, kneel, and carry up to 10 lbs. of weight repeatedly throughout the day.
• Mop and wipe down all mirrors and windows in guest rooms and clean restrooms including bathtubs, sinks, countertops, showers and floors. Cleaning chemicals frequently used and constant kneeling, crouching, and repetitive hand motions used in this duty.
• Vacuum assigned sleeping rooms daily and report any stains, rips or areas which may require deep cleaning to supervisor/manager.
• Report all room deficiencies requiring engineering assistance including broken lamps/lightbulbs, faulty sinks, broken furniture, etc.
• Remove Room Service trays/dishes and empty liquids, requiring lifting of 1-10 lbs.
• Organize and maintain closets with linen and amenities, which involves lifting stacks of towels and linens and bags of bathroom amenities (weight varies from 5-15lbs) and involves lifting items up overhead, balancing occasionally on a step stool, kneeling, crouching, and pushing and pulling items to ensure organized areas.
• Follow instructions of management for room cleaning sequence.
• Notify Housekeeping office and turn in all lost and found items immediately.
• Maintain accurate record of tasks performed via daily log and properly communicate any challenges to manager immediately. This requires the ability to speak, read and write the English language effectively.
• Promptly report each room status after completion, to assist and maintain a constant and thorough flow of rooms.
• Report all suspicious activities and emergencies immediately to Housekeeping office.
• Attend all departmental meetings as scheduled.
• Perform all duties according to the quality standards and procedures outlined in the Housekeeping manual for each task.
• Maintain all guest rooms in assigned section with a minimum inspection score of 95%, to ensure the highest degree of cleanliness and appearance.
• Expediently follow through on priority room statuses and other tasks that may need immediate attention.
• Comply with all Pebble Beach Company and departmental policies regarding safety guidelines, procedures for performing tasks, using chemicals and operating equipment.
• Knows, models and integrates Pebble Beach Company culture (mission, values and standards).

Absolutely Required Skills:

• Ability to work efficiently and thoroughly, performing physical tasks for the entire shift.
• Must be self-motivated and detail oriented.
• Familiarity with cleaning standards and ability to work as a team.
• Ability to operate general office equipment including personal computer, facsimile, printer, copier.
• Ability to work in a neat and orderly way, always maintain a professional appearance.
• Valid driver’s license to operate EZ-Go cart and company vehicles.
• High school diploma or equivalent.

Desired Skills:

• Some housekeeping experience.

Why work for Pebble Beach Company:

• Competitive Pay:  $22.11/hour plus service charges.
• Benefits are provided by the Unite Here Union* and include health and retirement.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues. 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Salary : $22