Restaurant Host - Hay's Place (Part Time & On Call)

The Restaurant Host consistently provides prompt, courteous service by greeting all guests and oversees dining room activities. Interact with guests in a professional and friendly manner, working as a team to ensure guest satisfaction.

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Essential Duties & Responsibilities:

• Oversee and assist in maintaining cleanliness of outlet.
• Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving.
• Assist with special event or buyout set-ups, such as moving tables, running food or bussing.
• Check reservations in book and assign table numbers. Ensure availability for resort guests.
• Call to confirm reservations and large parties.
• Complete all assigned tasks given by your manager or supervisor.
• Check all menus for cleanliness and accuracy.
• Answer the telephone, take reservations and give directions to restaurant.
• Maintain waiting list, select table and escort guests to the table.
• Resolve guest problems whenever possible and involve manager when necessary.
• Answer questions regarding menu items, company history and The Hay golf course.
• Schedule reservations according to established procedures.
• Bring guests' needs to the attention of appropriate dining room staff or management.
• Assist clearing and bussing tables when applicable.
• Check reservations in book and IG, and assign table numbers. Ensure availability for resort guests.
• Check Zomato for reservations and maintain waves.
• Call to confirm large parties and schedule reservations according to established procedures.
• Create a great welcome and arrival experience, smile and escort guests to the table.
• Take the guests' food and drink orders when business necessitates
• Monitor alcohol consumption and behavior of guests alerting a manager of any intoxicated or questionable guests.
• Observe guests' progress and respond in a timely way to their needs.
• Assist in side work such as rollup, menus, condiments and any other prep for the next shift.
• Assist in food running to the bar and tables when applicable.
• Remove used dishes and maintain tables during meal by replacing utensils as necessary and refolding napkins.
• Follow Pebble Beach Company cash handling policies and procedures.
• Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills: 

• Excellent communication skills.
• Possesses speed, accuracy and attention to detail.
• Courtesy and anticipation of guests needs are essential.
• Ability to oversee the efficient seating and scheduling of dinner guests.
• Ability to stand for long periods of time.
• Must be able to work as a team with entire floor staff and kitchen staff ensuring timely, efficient service.
• Ability to work in high pressure environment, handling multiple tasks simultaneously.

Desired Skills: 

• Working knowledge of point of sale system helpful.

Why work for Pebble Beach Company:

• Competitive Pay:  $24.24/hour plus gratuity.
• Benefits are provided by the Unite Here Union* and include health and retirement.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

 * Union employees are required to pay applicable Union dues. 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Salary : $24