What are the responsibilities and job description for the Customer Experience Ambassador / Retail Operations Team Member position at Pebbles Toys & Gifts?
Company Description
Pebbles Toys & Gifts, proudly based in New Haven, CT, offers a curated, local shopping experience that is fun for both kids and their grown-ups. We offer a creative assortment of specialty toys and gifts from the most reputable manufacturers, as well as our own fun creations. We are a community conscious store that works with other local businesses and nonprofits to help promote and further their missions. Our goal is for you to leave our store happier than when you came in!
Job Summary
Responsibilities:
- Serve as a Brand Ambassador: Act as the face of our brand, embodying our values and delivering exceptional service to every customer interaction.
- Customer Assistance: Assist customers in finding products, providing recommendations, and answering inquiries to ensure an enjoyable shopping experience.
- Store Maintenance: Maintain cleanliness and organization throughout the store to enhance the overall aesthetic and ease of shopping for customers.
- Inventory Management: Monitor stock levels, replenish merchandise on the sales floor, and assist with inventory counts to ensure adequate product availability.
- Event Planning and Execution: Collaborate with the team to plan and execute in-store events, promotions, and activities to drive foot traffic and enhance customer engagement.
- Website Maintenance: Assist in updating and maintaining the company website with accurate product information, promotions, and engaging content.
- Team Collaboration: Work closely with fellow team members to achieve sales targets, foster a positive work environment, and contribute to the overall success of the store. Cash handling and opening/closing procedure adherence.
Qualifications:
- Previous retail experience preferred but not required.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a genuine desire to assist customers.
- Ability to multitask and thrive in a fast-paced environment.
- Basic computer skills and familiarity with Shopify is a plus.
- Enthusiastic, outgoing, and friendly demeanor.
Benefits:
- Competitive compensation.
- Opportunities for advancement and professional development.
- Employee discounts on merchandise.
- Positive and inclusive work environment.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $17 - $18