What are the responsibilities and job description for the Assistant Parts Manager position at Pecheles Honda?
Pecheles Honda is looking for an Assistant Parts Manager who is dedicated to assisting the Parts Manager in developing team members who deliver excellent customer service and a positive customer experience. This role will be responsible for management functions during the Parts Managers absences. The ideal candidate should be energetic, willing to learn, and capable of working well with others.
The Assistant Parts manager is responsible for running a profitable and efficient parts department. Parts managers will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, pricing, merchandising and advertising.
This is a career opportunity with potential for growth and advancement. Must have availability to work shifts scheduled Monday thru Friday, 7:30 AM to 4:30 PM.
Responsibilities:
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Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
• Pulls orders for delivery, making sure all parts are tagged with customer names and job numbers.
• Follows up on back-ordered parts and replenishes assigned inventory daily.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice.
Qualifications:
- Ability to read, interpret, and transcribe data to maintain accurate records/orders
- Strong Phone & Computer proficiency
- Ability to multi-task in a fast-paced environment
- Ability to safely lift up to 50 lbs. on a regular, daily basis.
- Understanding numeric filing
- Ability to speak and listen effectively to assist customers in person and over the phone
- Willing to complete all brand specific training
- Maintain a professional attire and neat appearance.
- Valid Driver’s License
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
What We Offer:
- Medical and Dental Insurance
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Discounts on products and services
