PHYSICAL OFFICE LOCATION : PEC Technology Center - 1506 US-281, Johnson City, TX 78636, PEC Technology Center - 1506 US-281, Johnson City, TX 78636, TX 78636
Hybrid Work Options Available
138,080.00 Minimum Starting Base Pay
- KPI Bonuses Competitive Benefits
- Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.
Position Summary
This position is responsible for technical leadership and managing all systems including servers, storage, load balancers, email, and cloud-based applications.
Essential Duties & Responsibilities
Manage work schedules to ensure maximum system availability, reliability, efficiency, and confidentiality of information systemsIdentity obstacles, issues, and opportunities to increase operational effectivenessAssist with design, deploying and maintain enterprise cyber security effortsMonitor system operations to resolve problems and ensure uninterrupted servicePerform system design, modeling, analysis, troubleshooting and oversightCoordinate and manage the installation of hardware, software, video systems and new constructionResearch and recommend vendor tools to support server, storage, and peripheral devicesBenchmark and recommend solutions based on industry best practices keeping up with technology updates and recommend necessary updates in a timely manner to deliver world-class systems and servicesWrite operations technical specifications documentsInterface and coordinate tasks with internal and external resourcesDevelop disaster recovery and business continuity plansDevelop or maintain a server / database backup / patch schedule and policy, providing regular reportingImplement, manage and evolve an enterprise storage, enterprise server, physical and virtual, capacity management process and strategyConfigure, monitor, and maintain email applications and virus protection softwareConduct operational efficiency reviews focused on the analysis of network performance and identify areas opportunities for improvement standards, deadlines, and proper procedures, correcting errors, or problemsProvide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputesImplement corporate and departmental policies, procedures, and service standards in conjunction with managementDiscuss job performance problems with employees to identify causes and issues and work to resolve problemsTeach and instruct employees in job duties and company policies or arrange for training to be providedEvaluate employees' job performance and conformance to regulations and recommend appropriate personnel actionRecruit, instruct and supervise subordinatesInterpret and communicate work procedures and company policies to staffDevelop and review operating proceduresDevelop and maintain a lifecycle management system for software and hardware refreshManage IT systems budget and prioritize funds based on primary department goalsMonitoring the productivity and performance levels of IT employees and conducting performance reviewsResearch new business technologies and IT software to strengthen the organization’s systemsImplement new software programs and computer technologies that support organizational goals and objectivesAssist with maintaining regulatory compliance and certification particularly NERC CIP requirementsAssist with server / storage infrastructure related components during facilities construction projectsAssist with Operational Technology related products / solutions, to include control systems and related componentsAssist with Installing, configuring and maintaining VMWareMaintain the security of confidential informationStay abreast of advances in technologyDemonstrate regular and prompt attendancePerforms other related duties as necessary or assignedSupervisory and / or Leadership Responsibilities
A full range of supervisory activities, training, evaluation, coaching, counseling, and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities and ensuring that deliverables are completed as required.
Knowledge, Skills & Abilities
Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing informationKnowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgetingKnowledge of principles and processes for providing customer serviceKnowledge of load balancing integration, design techniques and implementation processesKnowledge of Active Directory, DNS and DHCP functionalityKnowledge of enterprise cyber securityKnowledge of enterprise hardware, i.e., x64 Microsoft Windows servers, storage (NAS), mobile devices, Windows, and Apple PC’sKnowledge of enterprise software, i.e., VMWare, Active Directory, LDAP, MS Exchange and Databases SQL and OracleKnowledge of OS and networks, i.e., Windows server, iOS, Citrix, TCP / IP, L2 / L3 switches, load balancing, firewalls and MS clusters, HA / ORKnowledge of Microsoft 365 productsKnowledge and experience with Cloud technology including Microsoft Azure, AWS and / or Google Cloud Platform (GCP)Skilled in monitoring and managing performanceSkilled in establishing and communicating performance expectations and metricsSkilled in time managementSkilled in prioritizing and managing changing prioritiesSkilled in anticipating, identifying, analyzing, and resolving conflict and problemsAbility to troubleshoot and solve technical problemsAbility to develop disaster recovery and business continuity plansAbility to deliver relevant and timely results based on organizational requirementsAbility to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingMinimum Qualifications - (Education, Experience)
Bachelor’s Degree in a related fieldDirectly related experience may substitute for educationSix years system engineering and operations experience with Servers, Storage, Databases, Cloud and other related fields, including three years of supervisory experienceMicrosoft certifications such as Microsoft Certified Professional (MCP) preferredPhysical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee may be required to stand; reach with hands and arms, stoop and kneelThe employee may be required to sit or stand for long periods of timeThe employee may be required to lift, carry, push, pull or move up to 75 poundsThe employee may be required to travelExempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay periodThis position may be required to work more than 40 hours per weekThis description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.
Position Open Until Filled
Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.
Salary : $138,080
