Vice President, External Relations

PHYSICAL OFFICE LOCATION :   PEC Headquarters - 201 South Avenue F, Johnson City, TX 78636, PEC Headquarters - 201 South Avenue F, Johnson City, TX 78636, TX 78636

Hybrid Work Options Available

Position Summary

This position is responsible for the development and execution of external and internal communications strategies for the Cooperative. This position is also responsible for providing leadership and strategic direction for the External Relations function, which includes customer care operations, quality assurance, correspondence, and scholarship programs. This position manages and represents the interests and positions of the Cooperative with external facing entities, including, regional and local governments, quasi-governmental entities, and trade organizations.

Essential Duties & Responsibilities

Communications & Public Relations :

• Establish the vision and direction for external communications, aligning with the   cooperative’s strategic goals and objectives
• Actively identify and implement external relations needs and strategies
• Represent the cooperative to internal and external stakeholders
• Ensure that the Board of Directors’ policy decisions and positions are appropriately represented and communicated to external entities
• Manage and improve the cooperative's reputation as an effective, active market participant and contributor
• Represent and promote the Cooperative’s interests and positions to the utility industry, trade associations, citizen commissions, community organizations, and business and utility customers
• Serve as or oversee the Cooperative spokesperson in a variety of capacities
• Ensure timely responses to media inquiries and quickly and diplomatically address issues that may arise
• Oversee the successful implementation of communications and community  engagement    strategies and programs
• Manage cooperative communications to develop and implement effective external corporate communications
• Oversee community engagement to develop and implement outreach and community engagement activities
• Oversee social media accounts’ design, campaign development, and strategic vision
• Suggest and implement new features to develop brand awareness
• Remain up-to-date with current technologies and trends in social media, design tools, and applications
• Ensure the cooperative proactively communicates priority issues to the media and other external entities in a timely and accurate manner
• Continuously monitor and evaluate external relations activities
• Maintain strong relationships with news reporters and editors
• Enforce communication and brand standards across the organization
• Develop and review operating procedures for all components of communications and community engagement
• Participate in Board of Directors meetings, providing updates and insights related to external   relations, member service, and related areas
• Continuously monitor and evaluate external and internal communication activities and identify continuous quality improvement opportunities

Internal Communications :

Member Relations :

Other Duties :

Supervisory and / or Leadership Responsibilities

A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.

Knowledge, Skills & Abilities

Minimum Qualifications - (Education, Experience)

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.

Position Open Until Filled

Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.