What are the responsibilities and job description for the Scheduling Coordinator position at Pediatric & Adolescent Dentistry?
Overview
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our dynamic team. The ideal candidate will play a crucial role in managing appointment schedules, ensuring efficient operations within our office. This position requires excellent customer service skills and the ability to communicate effectively with both patients and staff. A background in a medical or dental office is preferred, along with familiarity with scheduling software.
Responsibilities
- Coordinate and manage appointment schedules for patients, ensuring optimal utilization of time slots.
- Verify insurance information and assist patients with any inquiries regarding their coverage.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Provide exceptional customer service by addressing patient questions and concerns promptly.
- Review charges with patients and collect payments.
- Support the dental receptionist team with administrative tasks as needed.
- Communicate effectively with healthcare providers to facilitate seamless patient care.
- Ensure all scheduling systems are updated regularly to reflect changes and cancellations.
- Occasional travel to Mankato office.
Qualifications
- Strong customer service skills, demonstrating professionalism and empathy in all interactions.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Excellent communication skills, both verbal and written, are essential for effective collaboration within the team.
- Previous experience in an office setting, preferably within a medical or dental environment are encouraged to apply.
- Proficiency in insurance and scheduling software preferred.
- Ability to speak, understand and write fluent English required.
- Ability to meet deadlines and work efficiently unsupervised.
Join us as a Scheduling Coordinator and contribute to providing outstanding care while enhancing your professional skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Continuing education credits
- Dependent health insurance coverage
- Flexible spending account
- Health insurance
- Paid sick time
- Paid time off
- Uniform allowance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $21
