What are the responsibilities and job description for the Medical Secretary position at Pediatric Cardiology Associates?
TITLE: Medical Secretary
Location: Darien, CT :
CHARACTERISTIC DUTIES: May include, but are not limited to the following:
1. Manage office telephone lines to assure all calls are answered appropriately
2. Using the Epic template, schedule patients for new and follow up visits and for any ancillary tests and scans
3. Call patients / families with appt reminders 2 days prior to appt
4. Scan documents into Epic as appropriate
5. Responsible for physicians’ schedule; maintain and update daily Epic scheduling templates
6. Monitor Epic for open referrals & follow up (2-3 days before appt)
7. Review necessary referrals/pre-certifications as required
8. Provide exiting patients with confirmations for doctor and diagnostic appointment and the corresponding referrals and pre-authorizations
9. Complete and provide patient informational letters as needed.
10. Print and give patients office visit summary and/or education material in compliance with Meaningful Use policy
11. Conform to all applicable HIPAA, billing compliance and safety guidelines.
12. Employee will ensure patient centered care by demonstrating behaviors that reflect a Culture of Service and will strive to meet the expectations of the “Seven Competencies”. The seven competencies for a “Wow” experience are as follows:
1. Effective Communication
2. Job Knowledge
3. Patient Centered Care
4. Empathy
5. Collaboration and Teamwork
6. Pride and Excellence
7. Integrity and Credibility
Position Qualifications:
Minimum Education: High School Diploma or the equivalent in education, training and experience in a clinical practice. Bachelor’s Degree Preferred.
Minimum Experience: 1 - 2 years
Knowledge of Epic billing and scheduling systems preferred.
0-2 years related experience.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Do you have any experience using Epic EMR?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Darien, CT 06820 (Required)
Work Location: In person
Salary : $24 - $28