What are the responsibilities and job description for the Call Center Receptionist position at Pediatric Healthcare Associates?
Pediatric Healthcare Associates is seeking full-time Call Center Receptionists to join our team. We’re looking for someone who has excellent customer service skills, is a team player, and has a strong work ethic. The Call Center staff is primarily responsible for handling patient calls and scheduling appointments, as well as other duties as assigned.
Averaging 30-37.5 hours per week (Full-Time) and may include evening and weekend hours. Schedules are flexible!
Qualifications:
- Previous customer service experience (preferably in a call center).
- High school degree or equivalent
- Strong oral and written communication skills, with an emphasis on phone skills
- Ability to work as a team in a fast-paced environment
- Ability to multitask and prioritize work responsibilities
Experience in a healthcare setting with computer skills is preferred
PHA is an equal employment opportunity employer. www.pha4kids.com.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Shelton, CT 06484 (Required)
Ability to Relocate:
- Shelton, CT 06484: Relocate before starting work (Required)
Work Location: In person
