Billing Specialist Lead

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work. We are looking for a full-time Medical Lead Billing Specialist to join our customer-focused, supportive billing team.

• Position: Billing Specialist Lead
• Location: in a serviceable area
• Hours: Monday-Friday, 8a-5p
  • Fully remote

THE POSITION:

The Billing Specialist Lead provides assistance in leading the billing team in order to successfully help consolidate invoice activity, collect payment in a timely fashion from payers, and coordinate activities of team members, in addition to completing the duties of Billing Specialist.

• Provides first class service to all customers and businesses and support to other departments.

• Assists leadership in developing, maintaining and monitoring work schedules of department that lead to peak productivity and efficiency

• Participates in committees, meetings and training sessions as designated.

• Provides first point of contact for billers to assist, train and troubleshoot procedural related matters.

• Provides first level of support for escalated customer service issues inbilling. Reports escalated issues and notifies leadership for issues requiring further escalation.

• Provides backup support for department and billing leadership.

• Assists in department compliance to established policies and procedures.

• Performs quality assurance reviews and develops corrective action for approval.

• Maintains current and accurate work instructions for policies and procedures.

• Ensures invoicing is completed accurately and on time.

• Coordinate A/R operations for timely and maximum reimbursement and ensures A/R policy compliance.

• Completes responsibilities of Billing Specialist including managing and processing insurance claims, statements, payments and communication with all parties involved.

REQUIREMENTS:

• Strong communication and interpersonal skills
• High attention to detail and demonstrated initiative
• Ability to problem solve and work independently
• Technical skills, including experience with Microsoft Excel
• Previous medical billing experience preferred
• Bright tree experience preferred
• Knowledge of medical coding is a plus.

THE COMPANY:

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

BENEFITS:

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being

We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.