What are the responsibilities and job description for the Human Resources and Credentialing Coordinator position at Pediatric Specialists of Virginia?
Overview
The Human Resources and Credentialing Coordinator provides highly skilled support to the Human Resources and Administrative suite team, including being the provider credentialing point of contact. He/she performs complex and technical activities and works well with individuals at all levels of the company, as well as external organizations and customers. This role provides direct support for employees, providers, patients and visitors.
Office Management
- Order and maintain inventory of office supplies and copy room materials
- Performs administrative and office support activities for multiple directors, physician leaders and other corporate staff as directed
- Manage the front desk, and screen phone calls and direct to appropriate personnel
- Maintain conference, copy, break rooms as necessary
- Mail distribution
- Maintain phone directory and email groups in outlook
- Manage the onboarding and credentialing process for all employees and providers, including the Ambulatory Surgery Center reappointments for surgeons and community physicians
- Creates and proofreads documents for accuracy and grammatical errors.
- Organizes and manages daily schedules, coordinates meetings and appointments, including interacting with all levels of managers and staff.
- Coordinates and executes routine and non-routine administrative tasks.
- May provide direct assistance and support in staff activities.
- Coordinates, executes and completes a variety of special projects and administrative assignments through planning, development, organization, analysis and implementation.
- Provides administrative project support, using various software packages to produce high quality reports, presentations, and/or other documents.
Human Resources
- Maintain employee files
- Participate in employee onboarding
- Write and compose monthly Human Resources Newsletter
- Perform as a systems administrator with updates for job titles, department changes, pay changes, employee demographics
- Track employee recognition program
- Support Talent Acquisition Specialist with full cycle recruitment
- Update the applicant tracking system of all status changes
- Participates in planning and executing employee events
- Treat all candidates professionally and represent the PSV culture
Credentialing
- Manage the onboarding and credentialing process for all employees and providers
- Manage privileges in the Ambulatory Surgery Center for initial and reappointments for surgeons and community physicians
- Primary Source Verification: Completes primary source verification for new and existing providers to ensure due diligence.
- Serves as an active member of the Board of Managers for the Ambulatory Surgery Center
- Maintain accurate provider profiles on CAQH, NPPES, and CMS databases.
- Acting as liaison between parent companies to meet deadlines and accuracy
- Assist with AAAHC survey/audits
Information Technology
- Maintain employee status reports such as active, leave, or terminated
- Purchase equipment and ensure delivered to appropriate personnel
Finance
- Maintain credit card expense reports of Directors on a monthly basis and return to Accounting
- Deliver receipts of charges to appropriate personnel
Minimum Qualifications Required
- High school diploma, GED or equivalent; Associate’s degree in a related field preferred
- 1-2 years related experience required
- Ability to provide consistent support prioritizing tasks based on departmental priorities
- Advanced knowledge of Word, Excel, Outlook, and Publisher
- Strong English grammar and proofreading skills
- Strong math and analytical skills
- Ability to work independently and as part of a team, providing a high quality of customer service
- Strong written and verbal communication skills
- Ability to operate standard and specialized office equipment
- Ability to handle sensitive or confidential information
Desired Qualifications
- Bachelor's Degree desired
- 1-2 years related experience preferred
- Knowledge of HIPAA
Physical Demands of Position
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, walk and talk or hear; and type on a keyboard. He/she may be required to reach with hands and arms and stoop, kneel, crouch, crawl; stand, use hands to finger, handle, or feel and climb or balance. The employee may be required to lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include near vision, and distance vision and ability to adjust focus.
