Health Information Management Administrator

Job Summary

Health Information Management Administrator will be responsible for providing administrative support related to various roles in the practice. The ideal candidate will be a detail oriented individual, able to effectively multi-task, appropriately meet deadlines, and adapt fluidly to shifts in priorities.

Main Responsibilities

• Create and distribute authorization reports
• Communicate any issues in obtaining authorization so that they can be addressed quickly (reports, docs needed, auths needed, auths sched, previous initial eval/re-eval worklist, etc)
• Follow up on status of authorizations that have been submitted, but not received within expected time frame
• Submit authorization requests for all locations
• Weekly meetings with appropriate staff regarding approvals / denials of authorizations as they relate to scheduling
• Assemble and Mail Patient Statements
• Collection calls to patients with large / aged outstanding balances
• Patient Collections- Therapy and DME, calls patients with aged balances, establishes payment plans, communicates patient balance issues with Director of Finance
• Scan Mail- opens, sorts, and scans all Aiken mail received including Remits / Payments- posts and scans paper remits / payments received
• Bank Deposits- generates and takes deposits to bank
• Aiken Petty Cash Reconciliation- updates daily and provides CEO with cash deposits as appropriate
• Provide support for front office staff
• Provide support for billing department
• Check in, Enter, and Bill DME Orders received via fax and from the DME Account Representative
• Record and Follow Up on Errors present on DME orders turned in by DME Account Representative
• Reconcile DME reports against DME Account Representative's reports
• Call and track responses for DME Patient Satisfaction Survey
• Other duties as assigned

Qualifications

• High school graduate or equivalent
• Previous experience working as a Medical Records Clerk or a graduate of a Health Information Certification Program preferred.
• Ability to effectively communicate with the medical staff and allied health partners.
• Ability to follow established procedures and to suggest changes for smoother operations.
• Personal attributes to include neatness, accuracy, and attention to detail.
• Pleasant and cooperative.
• ICD-10 CM coding training
• Typing and Computer Experience
• Proficient in Microsoft Office
• Able to operate a Multi-Line Phone System
• Experienced with scanning and faxing documents
• PHYSICAL DEMANDS:
  • Ability to read, write, hear and communicate adequately to complete job duties and responsibilities
  • Ability to move throughout facility without assistance
  • Must be able to see adequately enough to read hand written medical records