What are the responsibilities and job description for the Scheduling Specialist position at Pediatric Therapy Specialists?
We are looking for a confident, upbeat, mature, smart individual for our very fast paced front office position who has experience as a scheduling specialist. Must be able to handle multiple phone lines and be organized. Some overall job responsibilities include front desk scheduling, collection of copayments/deductibles within the clinic, and patient interaction on the phone and in person. Customer service and previous administrative experience is a definite plus. MUST be looking for a long term position. Must like working around kids and have experience interacting with many different types of personalities. Please have stable work history. We offer a great work environment for the right qualified candidate.
What you'll be doing:
- Responsible for the quality and execution of 25 providers' daily schedules
- Responsible for the taking payments
- Follow up on reschedules and cancels
- Communicate with providers and clients in a positive and professional manner; sensitive in approach to discussions regarding financial matters
What we’re looking for:
- You have at least 5 years of scheduling experience,
- You are comfortable with ambiguity. You bring structure to the situation, and take a proactive approach to getting things done.
- You are a clear and streamlined communicator, with the ability to share complicated information in an easily digestible way.
- You are passionate about process improvement and are eager to find new and better ways to accomplish key tasks.
- You are comfortable working with Google Sheets to organize data.
- Ability to work in clinic with loud noises
- Ability to prioritize and follow up on completion of tasks
- Ability to protect PHI and follow HIPPA regulations
- Good writing and communication skills
What we offer:
- Competitive compensation
- Excellent benefits package including health, dental, vision
- Generous Paid Time Off
- Locally owned small business
- Multiple opportunities for professional development, specialization, and leadership
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive
Hours: Monday -Thursday 8 AM - 6 PM; Fri 8 AM - 12 PM