What are the responsibilities and job description for the Patient Services Associate position at Pediatrix?
Requisition ID : 2025-47801
Location : US-CO-Lone Tree
Position Type : Full Time
HR Rep / Recruiter : Colin Mix
Contact : colin.mix@pediatrix.com
Responsibilities
The Patient Services Associate is responsible for ensuring smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments, and receiving and directing patient questions to appropriate people. Works as a team member to facilitate patient care and optimize revenue.
- Handles high volume incoming calls.
- Responsible for maintaining and recording patient schedules.
- Responsible for scheduling new and follow up appointments, including patient testing.
- Reviews insurance referrals / authorizations and takes appropriate action to ensure they are correct.
- Ensures all patient demographic and insurance information is correct.
- Identifies and collects co-pays, deductibles and other payments.
- Answers telephones, always using correct telephone etiquette, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc. as necessary.
- Coordinates office communication flow.
- Greets, directs and assists large numbers of visitors and refers visitors to various areas.
- Directs billing inquiries to appropriate people.
- Assists the physicians and / or administrators in all business and patient care responsibilities.
- Communicates effectively and courteously and demonstrates a caring attitude toward patients and their families.
- Acts in a non-directive, non-judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.
- Brings new ideas, a positive attitude and lots of energy.
- Maintains patient confidentiality.
Qualifications
Benefits and Compensation
Benefits for Full Time employees and qualified dependents :
The pay for this position ranges from $19.00 - $24.00 per hour and is based on years of relevant experience.
This job posting will remain open, and we will continue to accept applications until an offer has been extended and accepted.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note : Fraudulent job postings / job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site : www.pediatrix.com / careers .
PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Please see job description
PI260197009
Salary : $19 - $24
