What are the responsibilities and job description for the Front Desk Associate position at PedIM Healthcare?
Description
Job Title: Front Desk Associate
Location: Lecanto, FL
Full-time
We are seeking a highly motivated and organized Front Desk Associate to join our team at Pediatric and Internal Medicine Specialists. As a Front Desk Associate, you will be the first point of contact for our patients and visitors. You will be responsible for providing excellent customer service, managing patient appointments, and ensuring the smooth operation of the front desk.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to emails in a timely manner
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and ensure confidentiality
- Assist with administrative tasks as needed
Requirements
Requirements:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office and electronic medical records systems
- Experience in a medical office setting preferred
Physical Requirements
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one worksite to another.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands and/or fingers.
- Assessing the accuracy, neatness and thoroughness of the work assigned.
Benefits:
- Generous Paid Time Off (PTO)
- Health, Dental, Vision, and Life insurance
- 401k with 4% match after 1 year of service
- 6 Paid Holidays
- Employee Assistance Program (EAP)
- Work-Life Balance
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity.
