What are the responsibilities and job description for the Medical Assistant - Bilingual position at PedIM Healthcare?
Description
Bilingual Medical Assistant
Location: PedIM Healthcare
Job Type: Full-Time
At PedIM Healthcare, we believe a positive work environment is essential for delivering exceptional patient care and fostering professional growth. We are seeking a Bilingual Medical Assistant who is passionate about patient care, thrives in a team-oriented setting, and is dedicated to creating a welcoming and efficient clinical experience for all.
Job Summary
As a Bilingual Medical Assistant, you will be an integral part of our healthcare team, ensuring the smooth operation of clinical activities while providing top-tier patient care. Under general supervision in an outpatient clinical setting, you will perform a variety of tasks, including initial patient triage, assisting medical providers, and executing routine medical procedures according to established protocols.
Key Responsibilities
- Deliver exceptional customer service and foster a welcoming environment for patients and their families.
- Conduct initial patient triage and obtain patient histories.
- Ensure efficient patient flow, minimizing wait times and coordinating with providers.
- Assist providers with direct patient care and routine medical procedures.
- Stay updated on policies, procedures, and compliance regulations.
- Communicate patient results and follow up as needed.
- Maintain a clean and organized workspace, ensuring exam rooms are fully stocked.
- Adhere to safety, environmental, and infection control protocols.
- Perform routine clinical tasks, including:
- EKGs
- Ear lavage
- Sterile dressing changes
- Nebulizer treatments
- Suture removal
- Administering immunizations and therapeutic injections
- Complete additional duties as assigned.
Requirements
Qualifications
- Bilingual (English/Spanish) required to effectively communicate with a diverse patient population.
- Medical Assistant certification preferred, or equivalent clinical training.
- Strong customer service and communication skills (both written and verbal).
- Knowledge of business office procedures and experience in a healthcare setting.
- Ability to work independently, manage time efficiently, and problem-solve effectively.
- Ability to establish and maintain positive relationships with providers, patients, and colleagues.
Working conditions
- Sitting or standing for extended periods.
Benefits
- Generous Paid Time Off (PTO)
- Health, Dental, Vision, and Life insurance
- 401k with 4% match after 1 year of service
- Scrub Reimbursement
- 6 Paid Holidays
- Employee Assistance Program (EAP)
- Work-Life Balance
EOE
PM20
Salary : $16 - $18
