What are the responsibilities and job description for the Shift Leader position at Pedro's?
Culinary team members are included in tip sharing and receive a shift meal
Job Summary
We are seeking a dedicated and dynamic Shift Leader to join our team in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will be responsible for overseeing daily operations, ensuring food safety standards are met, and providing training and development opportunities for team members. Your role will be pivotal in maintaining high standards of food production and service while fostering a positive work atmosphere.
Responsibilities
- Lead and motivate the team to achieve operational excellence during shifts.
- Train staff on food production techniques, customer service standards, and safety protocols.
- Assist in interviewing and onboarding new team members.
- Ensure compliance with food safety regulations and maintain cleanliness in all areas of the restaurant.
- Manage catering events and banquet services as needed.
- Provide exceptional customer service by addressing guest inquiries and resolving any issues promptly.
- Collaborate with management to develop training programs that enhance team performance.
- Monitor inventory levels and assist with ordering supplies as necessary.
Experience
- Previous experience in a leadership role within the restaurant or food service industry is preferred.
- Strong background in food production, catering, or fine dining is advantageous.
- Proven ability to deliver outstanding customer service while managing multiple tasks effectively.
- Familiarity with food safety standards and best practices is essential.
- Experience in training development and assistant management roles is a plus.
Join our team as a Shift Leader where you can make an impact through your leadership skills while ensuring an exceptional dining experience for our guests!
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Rochester, NY 14607 (Required)
Ability to Relocate:
- Rochester, NY 14607: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22