Contact Details : 1.Savitha Chinnappa
Email : Cell : (732)
2.Poonam Khandelwal
Email : Cell : (732)
Job Title : Public Safety Emergency Communications Senior Engineer SP3
Location : Brooklyn NY
Duration : 15 Yrs.
Years of Experience : 15 Yrs.
Required Hours / Week : 35hrs. / Week
Note :
- Candidates who do not have the mandatory skills will not be considered
- Scheduled Work Hours : Normal business hours MondayFriday 35 hours / week (not
including mandatory unpaid meal break after 6 hours of
work)
Job Justification :
The Emergency Communications Senior Engineer reporting to the Director of Emergency Communications as part of the Public Safety and Emergency Management division is responsible for providing support and engineering oversight for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York CityScope of Services :
Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment.Configure and test Emergency Communications network infrastructure.Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York Citys Public Safety Answering Centers.Technical support for Textto911 (TT911) services including inbound and outbound SMS MMS and RTT technology and services.Technical support and oversight for vendor managed ESInet services and systems.Technical support for Public Safety Unified Communications systems and services.Technical support for all emergency pointtopoint alarm relays automated inbound 911 relays telematics and thirdparty 911 communications.Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation.Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.Provide Emergency Communication technology asset management support and oversight.Coordinate technology deployments with 911 Originating Service Providers neighboring jurisdictions and Emergency Communications Relay Centers.Oversight of vendors supporting emergency communications telecommunications services and infrastructure.Perform data and performance analysis associated with communications services.Mandatory Skills / Experience :
At least 12 years of experience working in a data center or in the field supporting related work.8 years of experience in network support LAN / WAN troubleshooting.8 years of experience in communications routing transport and delivery (Wireline Wireless and VoIP).8 experience using documentation tools (MS Excel MS Visio MS Word Etc.).Substantial knowledge of networking hardware and topologies.Substantial knowledge of telecommunication cabling standards ability to pull and terminate cabling in a variety of customer environments.Substantial Knowledge of computing systems and hardware.Experience with LEC circuits termination and turnup.Experience with Landmobileradio systems P25 conventional and trunked networks.Experience with call routing selective routing trunking and locationbased routing.Ability to perform physical work related to the job.Ability to follow detailed job documents.Must be willing to travel within the NYC region to meet customer SLAs.Must be willing to work oncall after hours and weekends when required.Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise languageDesirable Skills / Experience :
Bachelors degree from an accredited college in computer science or related area of studyExperience with Emergency Communications infrastructure systems applications and related technologiesExperience with DMS and ACD systemsExperience with ANI / ALI services and functionalityExperience with 911 Call Handling SystemsExperience with NG911 ESINET call routing.Experience with SMS RTT TCC routing SMS aggregationExperience with thirdparty emergency communication system integrationsExperience with GIS and locationbased identification systemsExperience with 911 related TDOS and DDOS risk mitigationSpecial Requirements : N / A
Key Skills
CCTV,Typing,Customer Service,Hospital Experience,Computer Skills,Military Experience,Law Enforcement,5G,Dispatching,Emergency Management,Security,Writing Skills
Employment Type : Full Time
Vacancy : 1
