What are the responsibilities and job description for the Telecom Single Carrier Project Manager position at Peer Consulting Resources Inc.?
Contact Details:
Poonam Khandelwal
Email: poonam.khandelwal@peer-consulting.com
Cell: (732) 797-9766
Job Title: Telecom Single Carrier Project Manager
Location: Brooklyn, NY
Duration: 12 Months
Years of Experience: 12 Yrs.
Required Hours/Week: 35hrs./Week
Job Description:
- Seeking an experienced Telecom Project Manager for Single Carrier Citywide cost savings initiative.
- This Telecom Wireless Single Carrier project migrates 100K Smartphone lines/devices used by client agency’s employees from three Wireless carriers to one single carrier.
- The consultant responsibilities include, but not limited to, working with end-client, the agencies, and the Telecom company to coordinate the timely transition of the devices.
Duties and Responsibilities:
- Review the Single Carrier agreement, create the checklist, deliverables and compliance tracker and monitor progress with the selected carrier, reporting any issues or delays.
- Review and prepare the citywide Smartphone migration inventory, create the citywide migration tracker, address any discrepancies with the carriers and update end client and/or agencies.
- Work with the selected carrier to create and update the migration schedule -as needed across all client agency’s service orders for the migration.
- Maintain the migration inventory and track progress based on the service orders.
- Provide Telecom subject matter expertise during the transition of Smartphone Single Carrier project.
- Review and update the deliverable documents per the agreement, report progress and address any discrepancies with carrier and get the approval/sign off from end-client.
- Coordinate with the wireless carriers, end-client’s Wireless ordering team and the agencies, review, assist with preparing and the finalization of the M1 orders prior to signing.
- Work with the selected carrier to process the M1 orders, track SIM porting, oversee shipment/delivery of new devices and confirm activation with the selected carrier and end-client/agencies, and update the migration tracker.
- Gather all Single Carrier project deliverable, final citywide inventory and the project artifacts after the migration is completed and submit to end-client.
- Review Vendors’ reports for completeness and accuracy, and to validate service levels are met.
- Track and report any User’s wireless coverage and/or operation issues post- migration and work with the carrier until the issues are fixed.
- Create and submit the weekly/monthly single carrier project reports, including risk and issues and publish an executive dashboard.
- Track and Report on any Single Carrier contract and performance issues and coordinate with the carrier and end-clients/Agencies on the resolution.
- Document and report on the actual/realized savings based on the identified Single Carrier initial savings.
- Work with end-client's Cost Recovery group and the selected carrier to create and/or update the invoicing for the single carrier project billing and payment.
- Report and aggregate the Citywide telecommunications services create monthly reporting dashboards, Key Performance Indicators (KPIs) and presentations for executives and outreach/letters to Vendors and Telecom Stakeholders.
- Knowledge transfer and user training on telecom and contractual functionalities, tasks, processes, reporting and analysis techniques for the single carrier project.
Mandatory Skills/Experience:
- At least 8 years of full-time experience as a Telecom Wireless Single Carrier Project Manager.
Desirable Skills/Experience:
- Knowledge of/experience with Telecom Expense Management, ServiceNow, Req/Passport systems.
- Hands on experience, Telecom certifications, PMP, ITIL and strong written and verbal communication skills.
- Knowledge of/experience with City procurement rules and procedures, and contract management procedures.
- Strong organizational, analytical, and time management skills.
- Ability to handle multiple tasks at one time and maintain a strong attention to detail.
Special Requirements:
- Telecom technical and project management experience.
- Government and/or city experience
