What are the responsibilities and job description for the Residential Sales Representative position at Peerless Fence?
Do you wish you could work outside on a beautiful summer day? Do you prefer to be on the road or on your feet instead of sitting at a desk? Are you looking for a sales role that has you meeting new people every day? We are looking for a dynamic sales person who loves talking with people, being outside, and helping homeowners solve their backyard needs. We pride ourselves on our solution-selling methodology and innovative products, which makes our sales team top-notch problem-solving fence gurus. To be a Peerless Fence Group sales rep, you need more than basic sales skills and the gift of the gab. We require our sales reps to be detail-oriented, conscientious, and clear, consistent communicators. You also should have basic math and writing skills and know your way around a computer. We use Salesforce to document all of our customer projects, and we use a digital estimating tool to figure each quote. We strive to get it right the first time, which starts with our sales team being accurate in the field. This role is not always a walk in the park. We provide estimates year round, rain or shine. But each day is different than the last, and you're always learning something new. If you're a friendly and outgoing person with a flair for organization and detail, please apply. We need you on our team!
Position Overview
The Residential Sales Representative is responsible for the daily management of all residential sales appointments for the geographic area which they are assigned. The Residential Sales Representative is accountable for achieving sales, margin, and conversion targets while delivering an exceptional customer experience. Our Sales Team uses a solution selling, consultative approach to working with customers. To be successful in this role, the Sales Representative will be focused on delivering the following:
- Serve customers with Quality, Service, and Integrity; provide a high-level customer service experience
- Achieve sales growth, margin, close rate objectives
- Maintain full utilization of Salesforce program and sales processes
- Clear, consistent communication throughout the sales process
Role and Responsibilities
- Maintain appointment schedule and arrive to each appointment on time
- Measure client backyards and compose project proposals based on project specifications, customer needs, and product preferences
- Maintain high level of clear, consistent communication with customers throughout the sales process
- Respond reliably and quickly to client requests and needs
- Provide a professional, informed sales presentation
- Achieve sales goals, margin targets
- Adhere to and uphold company policies and sales procedure
- Deliver an exceptional customer experience
- Effectively utilize Salesforce to record all appointments, emails, interactions with customers
- Use digital estimating system to produce project quotes
Required Skills
- Excellent verbal and written communications skills
- High-level customer service skills
- Ability to excel in a fast-paced environment
- Self-motivated to achieve daily responsibilities, an entrepreneurial spirit
- Demonstrable problem solving and critical thinking skills
- Basic math acumen
- Ability to learn quickly - product information, company processes and policies
- Above average listening skills; ability to understand,explain, and empathize with customer needs
- Exceptional organizational skills and attention to detail
- Ability to navigate difficult conversations effectively and respectfully with customers and internal team members should they arise
- Proficient in relevant computer applications
- Microsoft Office
- Salesforce.com
- E-Mail/Internet
- Previous B-to-C sales experience
- Ability to maintain a valid driver's license and adhere to all safe driving practices
Preferred Skills:
- Minimum 2 years experience with in-home sales consultations, home improvement sales (fence sales, a plus)
- Bilingual
