Client Relationship Coordinator

About Us:

Peerless is a dynamic and rapidly expanding engineering company based in Buffalo, New York. At Peerless, we prioritize teamwork, innovation, and dedication to excellence. As a leader in providing innovative solutions to industry challenges, we are committed to fostering a supportive and collaborative work environment. We offer ongoing training and development opportunities to help our team members succeed and grow in their careers.

If you are an outgoing, results-oriented professional with a passion for outbound sales and customer relationship management, we invite you to explore the possibilities with us. This role offers an exciting opportunity to contribute to high-profile global projects while growing an established client base through strategic and meaningful interactions.

About You:

At Peerless, we prioritize teamwork, innovation, and dedication to excellence. We are seeking a highly motivated and tenacious individual to join our team as a Client Relationship Coordinator. This role is ideal for someone with proven experience in outbound sales and a talent for lead generation, combined with a strong foundation in marketing. As a natural relationship builder, you bring a systematic approach to achieving goals, adhere to established processes, and excel at leveraging CRM tools to drive success. We are looking for a difference maker who can grow and strengthen an established client base while contributing to our mission of customer excellence.

About The Job:

As a Client Relationship Coordinator, your main responsibilities will include:

• Conducting warm, strategic outbound calls to cultivate business opportunities.
• Identifying and cultivating new business opportunities to achieve business goals and metrics.
• Utilizing CRM software accurately and efficiently to maintain organized and up-to-date records.
• Collaborating with external supplier partners and internal customer support representatives.
• Securing orders to contribute to the overall success of the organization.
• Scheduling impactful web presentations to assess and address customer needs.
• Preparing and distributing sales and marketing materials to support strategic outreach.
• Building comprehensive lead lists to support sales and marketing campaigns
• Developing and executing automation content and multistep cadence processes to support prospecting efforts.
• Play an integral role in marketing operations and account management, learning the ropes to ensure long-term success in the role.

Key Qualifications:

• High level of organizational skills, attention to detail, and self-directed work ethic.
• Exceptional verbal and written communication skills.
• Strategic, results-oriented mindset with demonstrated business acumen.
• Proven experience in outbound sales, lead generation, and relationship building.
• Familiarity with CRM systems; knowledge of automation tools is a plus.
• Strong technology and phone skills, with proficiency in platforms like LinkedIn, Sales Navigator, Google, MS Office, and Zoom.
• Ability to adhere to defined sales processes for consistency and efficiency.
• Flexibility and adaptability to excel in a dynamic work environment.
• Collaborative team player with a focus on achieving shared goals.

Education and Experience:

• 3 years of experience in Inside Sales, Outbound Sales, and/or Lead Generation.
• Background in Technical Sales is preferred but not required.
• Goal-oriented individual with a systematic approach to sales and marketing operations.
• Comfortable learning new tools and processes to enhance performance.

Salary:

• $40,000 - $50,000 Annually
• Incentives and/or Bonuses Offered Quarterly

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Why Join Us?

This role complements our existing team and is ideal for someone with an extroverted personality who thrives in a collaborative environment. You will have the potential to stay in the role long-term, building rapport with clients and fostering returning business relationships. With a focus on strategic calls and automation-driven cold outreach, you will spend more time where it matters most—building meaningful connections and driving results.

In addition to a competitive salary and benefits package, this position offers room for growth and advancement within the company. At Peerless, you will benefit from ongoing training and development opportunities in a supportive and collaborative work environment, empowering you to reach your full potential.

Peerless is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff.  Peerless is an Equal Opportunity employer.  Minorities, women, and individuals with disabilities are encouraged to apply.

Salary : $40,000 - $50,000