Warehouse Manager

The Warehouse Manager is responsible for overseeing and managing all aspects of the warehouse, including shipping, receiving, inventory management, and team supervision. This role ensures daily operations are executed efficiently, safely, and in alignment with company goals and key performance indicators (KPIs). The Warehouse Manager also plays a key role in strategic planning to support future growth and operational optimization.

What You Will Do

• Lead daily warehouse operations, including labor scheduling, resource management, and execution across all shifts using company tools and KPIs.
• Hire, train, and develop team members, providing regular coaching, performance feedback, and succession planning in partnership with senior leadership.
• Supervise and guide department personnel, ensuring team performance meets goals; approve PTO, manage attendance, and support employee engagement through regular communication and morale monitoring.
• Drive operational goals across safety, quality, delivery, cost, and people development in shipping and receiving.
• Collaborate cross-functionally with production, quality, maintenance, and materials departments to meet fulfillment KPIs and ensure timely, accurate shipments.
• Foster a culture of continuous improvement, using stretch goals and performance metrics to identify and implement process enhancements.
• Ensure inventory accuracy and space utilization by designing and implementing inventory control policies, programs, and training.
• Collaborate with safety coordinator on workplace safety and compliance, conducting audits, inspections, accident investigations, and ensuring alignment with GMP, HAACP, OSHA, AIB, and food safety standards.
• Monitor and maintain warehouse facilities and assets, coordinating repairs, access/security systems, and racking/facility upkeep.
• Analyze and report performance metrics, including KPI tracking, documentation, and commentary for leadership.
• Lead problem-solving efforts, implementing short-term containment and long-term corrective actions for shortages, shipment issues, and process gaps.
• Utilize Warehouse Management System (WMS) to manage real-time inventory tracking, order fulfillment, and location accuracy.
• Conduct regular cycle counts, verify overstock, and manage inbound receipts, inter-warehouse transfers, and internal inventory movements.
• Maintain comprehensive shipping and receiving logs, ensuring accurate documentation of all inbound and outbound activity.
• Review, provide input, and support systems initiatives to improve operating efficiencies and inventory control, including testing and feedback on new tools or process enhancements.
• Ensure the fair and consistent application of company policies and procedures, supporting a positive, compliant workplace culture.
• Select appropriate shipping methods, prepare manifests, and ensure proper documentation for outbound orders in coordination with shipping and logistics partners.
• Support smooth shift transitions by preparing supply orders, coordinating order staging, and aligning shift leads for effective handoffs.
• Operate material handling equipment such as forklifts as needed and assist with physical warehouse tasks to ensure operational continuity.
  
  

Who You Are

• Proven leadership and team management skills, including motivating teams, driving urgency, and making timely, effective decisions
• Excellent verbal and written communication skills; able to communicate effectively across departments and platforms (email, meetings, presentations)
• Conflict resolution and performance accountability expertise
• Highly analytical with strong problem-solving, troubleshooting, and data analysis skills
• Strong organizational and time management skills with the ability to prioritize, multitask, and thrive in a fast-paced environment
• Demonstrated ability to participate in and provide feedback on cross-functional projects and initiatives
• Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/reporting systems (D365 preferred)
• Working knowledge of warehouse equipment (forklifts, pallet jacks, etc.); forklift certification preferred
• Familiarity with manufacturing environments, warehouse procedures, and inventory control practices
• Ability to read and interpret packaging, shipping documents, and safety guidelines
• Brings company Core Values to life through collaboration, ownership, inclusion, and curiosity
• Entrepreneurial, self-directed, and results-driven with a proactive, solutions-oriented mindset
• Collaborative and inclusive team player with a positive, people-first mindset
  
  

What You Have

• 5–7 years of progressive experience in warehouse operations or logistics, ideally within a manufacturing or food production environment.
• 5 years in a supervisory or management capacity, overseeing teams and multi-shift operations.
  
  

Hands-on Experience With

• Inventory control systems and Warehouse Management Systems (WMS) — D365 experience preferred.
• Shipping & receiving processes, including manifest preparation, labeling, and documentation.
• Safety compliance (OSHA, GMP, HAACP, AIB).
• Experience managing cycle counts, inventory accuracy, and space utilization.
• Material handling equipment; forklift certification is strongly preferred.
  
  

What Benefits do Peetniks Receive?

Benefits

At Peet's we hire the best people and are committed to supporting our employees and rewarding them for their work. That's one of the reasons we offer the following benefits:

• 401(k) plan, with generous matching
• Full medical, dental and vision insurance
• Paid vacation
• Free coffee and fresh baked goods as well as an employee discount
• Opportunities for growth and advancement
  
  

The target annual base salary range for this position is $75,000-$105,000. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Peet’s offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.