Job Description
Job Description
Job Description : Assistant Property Manager (200 Units)
PEG Property Group is a growing company headquartered in beautiful Provo, Utah. We specialize in the management of multi-family and commercial properties. Our continued growth and success are made possible by our talented team and dynamic partnerships working together to ensure high level performance throughout the markets we operate in.
This may be a full or part-time position that is responsible for the successful marketing, leasing, and retention of their assigned communities.
In this position, employees must be able to demonstrate firsthand experience to execute in these key responsibilities, work behaviors and characteristics :
Key Responsibilities with direction from the regional or property manager :
Resident Retention :
- Respond to resident issues and complaints promptly to maintain a high level of resident satisfaction.
- Manage maintenance and repair requests to ensure timely resolutions.
- Oversee lease renewals and work with the Property Manager to identify opportunities to enhance resident retention.
- Actively promote communication between residents and management to foster a positive community environment.
Property Maintenance :
Conduct regular property inspections to ensure the upkeep of common areas and units.Coordinate and oversee maintenance and repair work, ensuring work is completed on time and to a high standard.Walk turned units to ensure they are ready to move and meet quality standards.Ensure the property complies with standards set forth in the Quarterly Audit Checklist, including unit inspections.Financial Management :
Assist with rent collection, ensuring timely payments and addressing any delinquencies.Upload invoices for services and repairs into the property management system.Review financial reports and budgets with the Property Manager to monitor property performance and control expenses.Assist in monitoring rent collections, managing delinquencies, and initiating eviction proceedings when necessary.Audit resident charges to ensure accurate revenue collection and reporting.Lease Management :
Prepare lease agreements and execute renewals.Conduct thorough resident screenings and background checks to ensure qualified applicants.Regularly audit lease files to ensure accuracy and compliance with company standards.Marketing / Leasing :
Market vacant units through online platforms, advertising, and outreach to attract potential residents.Show units to prospective renters and follow up on leads daily.Monitor lead-to-lease conversion rates and work to improve leasing efficiency.Assist in updating and auditing property websites, ad content, ILS listings, and marketing materials to maintain a competitive marketing strategy.Participate in monthly / quarterly marketing action plans to ensure leasing targets are met.Administrative Duties :
Maintain accurate and up-to-date records related to leases, financial documents, and maintenance requests.Ensure proper handling and documentation of all property-related paperwork, including leases, payments, and repairs.Emergency Response :
Respond promptly to emergencies (e.g., plumbing leaks, power outages) to mitigate damage and inconvenience.Assist with implementing and managing emergency preparedness plans to ensure the safety of residents.Vendor Management :
Assist in negotiating contracts and managing relationships with service providers and contractors to secure quality services at competitive prices.Oversee the quality of work performed by vendors to ensure property standards are met.Property Inspections :
Complete the Daily Checklist and assign specific team members for tasks such as cleaning, inspecting model units, and maintaining amenities.Conduct regular inspections of common areas and units as required by the Quarterly Audit Checklist, documenting issues, and following up on necessary repairs.Resident-Focused Community Engagement :
Foster a positive living environment by organizing and promoting community events or initiatives, when applicable.Engage with residents regularly to gather feedback and identify opportunities for improvement.Legal Compliance :
Stay informed about local, state, and federal property management laws and regulations.Ensure all property operations are compliant with Fair Housing and other relevant laws to minimize legal risks.Required Work Behaviors :
Initiative in sales and marketing techniques.Results-oriented mindset, with a proactive approach to problem-solving and removing barriers.Self-motivated, resourceful, and accountable for achieving leasing goals.Superb written and verbal skillsAdditional Requirements :
Proficiency in Yardi Suite of products and Microsoft Office applications.Knowledge of Fair Housing regulations and other industry standards.Ability to work weekends.5 years of real estate marketing and / or leasing experience.Property management industry certifications or college degree preferred.
