Leasing Manager

PEG Property Group, headquartered in Provo, Utah, is a fast-growing company specializing in multi-family and commercial property management. Our talented teams and dynamic partnerships drive our success, allowing us to excel in the markets we serve.

This full-time position supports leasing, marketing, and resident retention for mid-sized properties (100-200 units), requiring collaboration and leadership within a team of 3-5 employees.

Key Responsibilities

Leasing & Marketing

• Manage the leasing process, from lead generation through lease execution, to maintain strong occupancy rates.
• Develop and execute marketing strategies, including online platforms, social media, and outreach campaigns.
• Update and oversee online property listings and monitor lead-to-lease conversion rates.
• Conduct unit tours, process applications, and facilitate resident interviews, move-ins, and renewals.
• Stay informed about market trends and maintain competitive marketing action plans.

Resident Retention

• Address resident concerns to maintain high satisfaction levels and foster a welcoming community atmosphere.
• Plan and promote resident engagement initiatives to enhance retention.
• Conduct regular follow-ups on resident inquiries and requests to strengthen relationships.

Operational Support

• Collaborate with other team members to conduct property inspections, ensure unit readiness, and monitor maintenance requests.
• Maintain and verify records in property management software, such as Yardi or Entrata.
• Ensure compliance with Fair Housing laws and other applicable regulations.

Team Collaboration

• Support and mentor newer team members in leasing and marketing efforts.
• Coordinate schedules and workloads to optimize team efficiency.
• Communicate team goals and leasing updates to the Property Manager.

Financial Oversight

• Assist in rent collection, minimizing delinquencies and preparing reports on property performance.
• Audit lease files and resident accounts for accuracy.

Required Skills & Experience

• 1-2 years of property management experience, including leasing, marketing, and resident relations.
• Proficiency in property management software (Yardi, Entrata) and Microsoft Office Suite.
• Exceptional communication and organizational skills.
• Knowledge of Fair Housing laws and industry regulations.
• Experience in managing or collaborating within small teams is a plus.

Work Behaviors & Characteristics

• Ability to work weekends as needed.
• Results-oriented, proactive, and able to thrive in a team environment.
• Resourceful and self-motivated, capable of overcoming challenges independently or with the team.

Physical Requirements

• Primarily office-based with occasional property tours and inspections.
• Valid driver’s license and insurability for company vehicles.
• Ability to walk the property, climb stairs, and handle light physical tasks.

This version highlights the collaborative dynamics of a 3-5 employee team managing a mid-sized property while maintaining an emphasis on leasing efficiency, marketing strategies, and fostering resident satisfaction. It balances individual and team responsibilities to support community success.