What are the responsibilities and job description for the Sales and Support Representative Role position at Peggy Langin - State Farm Agent?
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Peggy Langin - State Farm Agent seeks dedicated professionals to fill the role of customer relations representative. As a key team member, you will be responsible for delivering exceptional customer experiences by resolving issues, maintaining accurate records, and collaborating with other departments.
Responsibilities
Qualifications
Peggy Langin - State Farm Agent seeks dedicated professionals to fill the role of customer relations representative. As a key team member, you will be responsible for delivering exceptional customer experiences by resolving issues, maintaining accurate records, and collaborating with other departments.
Responsibilities
- Manage customer inquiries and resolve issues efficiently.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies and coordinate with other departments.
Qualifications
- Excellent communication and problem-solving skills are essential.
- Customer service experience is preferred but not required.
- The ability to work under pressure and handle stress calmly is crucial.
- Bilingual Mandarin proficiency is highly valued.