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BRANCH MANAGER - WILKES-BARRE, PA

Peirce Phelps
Village, PA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/15/2025

Overview :

Branch Manager (Wilkes-Barre, PA)

Address : 1090 Highway 315

Wilkes-Barre, PA 18702

Peirce Phelps is looking for a talented Branch Manager for our Wilkes-Barre, PA location. The Branch Manager assigns and directs all work performed in the branch and manages all areas of branch operations. The Manager will mentor and develop staff, foster a positive work environment, ensure customer satisfaction and proper branch operation.

The Branch Manager exercises complete responsibility for developing and managing a business operation that increases sales, profitability, market share, and customer and employee satisfaction by directing, coordinating and monitoring all sales, branch operations and personnel development activities .

The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable achievement of sales targets.

Qualifications : Qualifications :

  • Minimum of 3 years experience in HVAC industry preferred
  • 5 years inside sales experience
  • Must have good computer skills : Excel, MS Outlook, Word, and other type of Point of Sale system
  • Solid oral and written communications skills
  • Capable of working in a fast-paced environment
  • Strong customer service skills with the ability to problem solve preferably with little supervision
  • Knowledge of air conditioning, heating, refrigeration and ventilation parts and equipment at a wholesale distribution level a plus

Education :

High school diploma / GED required (Bachelor's degree preferred)

Responsibilities : Job Duties :

  • Inside sales and customer service
  • Create, develop and maintain customer and vendor relationships
  • Manage and develop branch employees : counter sales, warehouse, receiving / shipping, delivery
  • Review, analyze and manage products of sales inventory stock levels
  • Communicate to all levels of staff any HVAC product issues or problems
  • Lead branch efforts to ensure store standards are met
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