Host/Hostess

Pelato Charleston is HIRING!! Coming Soon!!

OPEN CALL FOR ALL INTERVIEWS - No Appointment Required!

11am - 3pm: Wednesday & Thursday April 2nd & 3rd

Avenue T Hospitality Group is bringing its hit Brooklyn Italian tapas restaurant, PELATO, to Charleston, SC!

At Pelato, we embrace the richness of Italian culture, infused with the unmistakable spirit of Brooklyn. It's not just a motto; it's in our DNA. Our family’s passion for traditional Brooklyn Italian cuisine breaks through into every detail at Pelato, from Mama Theresa's Potato Croquettes to the San Genaro Zeppoles served in a paper bag! For us it's more than a way of life - it's our authentic identity. Pelato offers Brooklyn Italian Reimagined in a casual, sharable small plate setting.

We are actively seeking rockstar Hosts who thrive in high volume restaurants and are proficient with OpenTable.

(*_Applicants must have OpenTable experience in a high volume setting)*_

Position Summary

Ideal team members have a strong background with OpenTable in a high volume setting and are passionate about sincere hospitality and sales! The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Host / Hostess in a bustling, fast-paced, upscale restaurant setting. We work with a tight-knit team in a family-owned & fast paced environment, where input and ideas are appreciated and celebrated!

Responsibilities:

• Daily OpenTable reservation plotting to ensure we are maximizing seating and balancing the flow of service
• Prepare daily reservation & seating notes for the management & service team
• Answering phones and fielding all call-in inquiries
• Warmly welcome all guests at the door or via phone, and offer sincere and hospitable interactions at every step of the way
• Promptly address guest service issues and refer guests to management as necessary
• Stay updated on current menu choices, specialties and menu adjustments
• Coordinating any takeout or delivery pickups
• Guiding guests throughout the dining room, ensuring they are highly satisfied with their seating arrangement, pulling out tables for booth seating, and offering dark napkin options where necessary
• Actively maintain a clean and neat host stand before, during, and after service
• Regularly stocking and checking restrooms every 30-minutes for paper products, and communicating any cleaning needs to management
• Cleaning all glass doors, windows, & counter surfaces around our main entrance
• Discarding dirty menus and replacing them before, during, and after service as needed
• Contribute to team effort by accomplishing related results as needed
• Perform additional basic cleaning tasks as needed or directed by Management
• Adhere to grooming and appearance standards consistently
• Qualifications:

OpenTable experience is a MUST

• Previous Hosting experience required
• Excellent oral communication skills required
• Positive interpersonal skills required
• Server top skills & proficiencies:
• Verbal and Written Communication
• Logic & Problem Solving
• Customer Service
• Resolve Conflict
• Teamwork
• Persistence
• Energy Level
• Salesmanship
• Professionalism
• Punctual

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Work Location: In person

Salary : $18 - $22