Technical/Proposal Writer

Working in a team of highly talented IT professionals, the IT Technical Writer will collaborate with business stakeholders, subject matter experts and the software development team, in gathering requirements for application development under an agile methodology, documenting functional software requirements, software test plans, software design documents, training materials and other project related documents. This role will be responsible for document management, ensuring all project documentation is properly version controlled, stored and accessible to both the team and Government customer.

Our team is developing software solutions in a SharePoint Online (SPO) environment, leveraging Power Platform and related tools. This person must be familiar with the SPO/Power Platform environment pertaining to requirements gathering and planning.

Essential Functions:

• Meet with business stakeholders, subject matter experts in gathering software requirements for application development under an agile methodology

• Work under the guidance of the Team Lead and a Business Analyst

• Document and refine functional software requirements

• Collaborate with Software Development Team

• Develop software test plans based on functional requirements

• Create software design documents and user training materials

• Document Management: Maintain records and files of work and revisions; make edits to documentation, standardize the documentation and/or make changes to material prepared by other writers or program personnel.

• Organize materials and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.

• Analyze IT project requirements to determine types of documents needed

• Collaborate with development team to collect and interpret technical information.

• Plan, design, research, write, and edit a range of formal document work products, including technical specifications, test plans, design documents, user guides, user manuals, training materials and proposals for both print and electronic media.

• Liaise with printers, graphics, and content contributors to plan layout, graphical elements, and formatting of documents.

• Obtain approvals for final documents to ensure they are usable and meet quality standards.

• Manage assigned daily project functions and client interactions to include feedback and changes from client interactions.

Other Functions:

• Other duties assigned by supervisor/manager.

Working Conditions:

Office conditions.

Work Hours:

As assigned by supervisor/manager.

Equipment/Technology Used (Other than Standard Office Equipment):

Equipment as needed to support ________________ efforts.

Physical Demands:

Mental Demands:

Able to perform all tasks as required by contractor or supervisor. Able to multi-task.

Communication Demands:

Able to communicate (i.e., verbal and written) with all levels of personnel both internally and externally.

Minimum Qualification Requirements (In Addition to Physical, Mental, and Communication Demands Listed Above):

Education:

This position shall be filled with individuals that have a minimum of associate’s degree preferred, IT background preferred

Experience:

• 3 years of technical writing experience required.

• Experienced with Agile Methodology and Processes

• Experience with software development lifecycle

Skills/Knowledge:

• Familiarity with SharePoint Online (SPO) and Power Platform

• Good communication and interpersonal skills capable of maintaining strong relationships

• Strong organizational and multi-tasking skills

• Ability to make IT presentations to all levels of audiences.

• Ability to peer review technical documents for grammar, content, and style of writing.

• Working knowledge of software development lifecycle.

• Strong Microsoft Office Suite application skills to include MS Visio, MS Word, PowerPoint, Excel, and SharePoint.

• Extensive writing skills regarding information technology solutions, systems and information technology architecture.

• Client relationship skills to maintain professional communication with customers and provide a high level of customer satisfaction.

• Attention to details even under pressure

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  Secret Clearance Required
• Security Certification Required