What are the responsibilities and job description for the Expo 1 position at Pelican Brewing Company?
Description:
Summary of the Position: EXPO 1
Provide superior customer service by ensuring food quality is always to the Pelican excellence Standard, is presented in a timely fashion, politely, and correctly. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.??
Key Accountabilities: included by not limited too
- Responsible for providing exemplary guest service and communicating effectively and efficiently with team members.
- Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.???
- Communicates effectively with team members to streamline communication about any ticket issues, food changes or 86’d items during service.????
- Responsible for ensuring food gets delivered correctly to guests and to communicate with team members immediately should anything be incorrect.?
- Responsible for maintaining a clean and safe work environment and maintaining upkeep of stocked items in server alley.??
- Able to work in a fast-paced environment and remain calm with any unforeseen changes.??
- Assists other service personnel as needed.??
- Performs all duties in accordance with the Family of Companies and Pelican customer service standard.??
- Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement.??
- One year restaurant experience?preferred
- Understanding of restaurant health and safety rules?
- Excellent communication skills??
- Oregon Food Handler’s card
- Physical endurance to move quickly and carry large trays?
