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Quality Assurance Technician

Pelican Products, Inc.
Ontario, CA Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 5/18/2025
Summary

Performs product inspections, using a variety of equipment and techniques. Completes physical testing to verify compliance to company standards for products and processes. Suggests modifications to prevent defects in components or final products.

Job Duties

  • Performs daily inspections on finished good products and/or components at various production and QA work areas including receiving, in process and finished goods inspection.
  • Writes procedures, Quality Alerts, and quality control inspection checklists to provide quality guidance at point of manufacture and inspectors.
  • Works closely with cross-functional teams, including product design, product management, and production to identify and mitigate quality risks.
  • Audits production processes, raw materials, and suppliers/vendors to ensure that established quality standards are met.
  • Conducts root cause analysis for defects, non-conformities, and/or other quality failures.
  • Performs dimensional, visual, and other procedural checks and tests. Tests and checks finished products, subassemblies, component parts where a variety of sizes, shapes, weights, and materials are inspected.
  • Performs external and internal on-the-spot product verification to finished-goods or stock parts in identifying bad lots for isolation purposes against the good lot stocks.
  • Notifies Lead/Supervisor of inspection failures and/or of tolerances/specifications situations. Performs quality planning, corrective/preventive action, internal and external auditing and develops Standard Work Instructions/Test Procedures as required.
  • Assists in training of new inspectors on proper documentation and inspection techniques.
  • Create and communicate nonconformances reports for materials and processes that fail to meet the quality standards, review, and approve first piece reports as required and properly handle non-conforming materials in and out of MRB location.
  • Assists in the creation and accuracy of test methods for new and existing products to verify compliance to Pelican’s Quality Standards.
  • Provides assistance to the process engineer in performing trial runs for new products or to existing products noted with functional, dimensional, and cosmetic issues.
  • Ensures compliance with formal external quality standards, such as ISO 9001.
  • Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job.
  • Performs additional duties as assigned.

Minimum Qualifications

  • Associates degree in Quality Assurance or two years of experience in a Quality Technician role may substitute for degree
  • Proficient in the use of measuring tools including calipers, micrometers, inside/outside micrometers, verniers, pin gauges, height gauges, radius gauges, protractors and dial indicators, optical comparators and coordinate measuring machines.
  • Proficient in problem solving tasks and analyze causes of failure.
  • Good knowledge of computer software, Microsoft Office including Microsoft Word and Excel
  • Ability to operate industrial trucks, including forklifts and man lifts; must be able to maintain certification and be able to work at elevated heights.

Preferred Qualifications

  • One year of Quality Assurance Technician experience; mechanical inspection/calibration experience in a manufacturing environment and/or familiarity with plastics processing and product assembly
  • Proficient GDT knowledge and ability to read blueprints at a proficient level, determine standards and relate drawings of parts to the actual parts Possess intermediate computer skills Microsoft Applications (Word, Excel, PowerPoint)
  • Knowledge of SAP

Additional Information

  • Actively supports and complies with Pelican’s objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement.
  • Must be able to interact effectively and cooperatively with employees at all levels.
  • Must have the ability to complete assignments within the timeframe specified by the Manager.
  • Must be flexible regarding working hours and overtime. Must be able to work overtime on evenings and weekends, with or without advanced notice.
  • Must be able to operate in a fast-paced environment and handle multiple projects simultaneously.
  • Emphasizes ethical leadership and decision-making to protect Pelican’s brand and reputation.
  • Must be able to travel, nationally and internationally, as necessary.

Physical Requirements And Working Conditions

  • While performing the duties of this job, the employee will be frequently required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers).
  • While performing the duties of this job, the employee will be frequently required to execute non-standard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch).
  • Ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Pelican Products, Inc. is an Equal Employment Opportunity/Affirmative Action employer.

Compensation & Benefits

Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.

Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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