What are the responsibilities and job description for the Credit Union Service Associate position at Pelican State Credit Union?
Credit Union Service Associate Job Summary
">We are seeking a skilled Credit Union Service Associate to join our team at the Jackson Branch located in Suite A, Highway 10, LA 70748. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products, and achieving sales goals.
Key Responsibilities
">- Provide personalized service to members, addressing their financial needs and promoting our products.
- Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
- Maintain a strong working knowledge of our products and services.
- Balance transactions and verify cash totals, investigating and resolving out-of-balance conditions.
- Enter loan applications, close, and disburse all consumer loan types.
Requirements
">- High school diploma or equivalent required.
- 2 years of experience in lending, teller, or call center roles with a financial institution preferred.
- Strong background in sales and excellent communication skills essential.
- Eligibility to be licensed to sell insurance products required.
- Excellent problem-solving, attention to detail, and member service skills necessary.
Benefits
">- Medical, dental, and vision insurance with generous employer contributions.
- Health Savings Account with employer contributions for eligible employees.
- Employer-paid group life insurance.
- Voluntary dependent life insurance.
- Paid vacation and sick leave.
- 15 paid holidays, including a cultural floating holiday.
- 401(k) plan with a 5% discretionary profit share contribution and dollar-for-dollar match up to 5%.
- Paid time off to volunteer with approved non-profits and charities.
