Inside Project Coordinator

Retail Project Coordinator

Qualifications

• Experience with Microsoft products to include: Excel, Word and Outlook and database and order processing products

• Strong listening skills. Speak and respond clearly and persuasively in positive or negative situations with a sense of urgency for our customer. Write legibly and informatively; read and interpret written information; edit work for spelling and grammar

• Ability to present information in one-on-one and small group situations

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals

• Ability to apply concepts of basic algebra and geometry

• Deal with problems involving a few concrete variables in standardized situations, attention to detail and accuracy Establish priorities; work independently; proceed with objectives and little supervision

Responsibilities

• Position Overview: This position will be responsible for project coordination for all Retail installations

• They will be responsible for customer service, scheduling technicians to go out to the customer's residence at various phases of the project, collect payments and ensure that the project is completed correctly and within the time-frame promised to the customer

• This position requires strong customer service skills and the ability to handle multiple projects at once. Responsibilities: Serve as the primary point of contact for retail customers after the time of sale Coordinating all aspects of the customer's installation from beginning to completion Purchasing product for our corporate manufacturing facilities Communicate and maintain contact with home owners, contractors and fellow employees regarding the status of projects Responsible for working on multiple projects at one time

• Create work orders (crew packs) for all retail installations for the upcoming week Respond to emails and calls from customers including answering the department phone ring group Process credit card payments and forward check payments to Accounting Enter job notes into PSI and OMS Collect payments from customers at point of delivery and completion of installation job Other duties as assigned

• Identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem solving situations

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $45,000 - $50,000