Replacement Sales Consultant

Come join the Pella team and enjoy a great work environment, competitive compensation, and an excellent benefits package!

Pella Windows and Doors serve high-end contractors, builders and homeowners and is the leader in quality wood window and doors and has been in the St. Louis area for over 50 years. Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. Founded in 1925, Pella Corporation is a family-owned and professionally managed privately held company, known for its history of innovation, manufacturing outstanding products, providing quality service, and delivering on customer satisfaction.

We are seeking a Replacement Sales Representative for our Chesterfield, MO showroom who will be responsible for marketing and selling Pella products to homeowners and other individual purchasers for replacement projects in their home providing design, product selection and installation expertise to the customer, and act as project manager throughout the process delivering a best in class customer experience.

About Your Opportunity:

• This position is responsible for the sales of in-home residential window and door replacement. This involves a 6 step in-home selling process; product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed.
• In your role, you'll be responsible for managing all practices and procedures designed to increase sales, enhance profitability, and develop very satisfied customers. While branding yourself and Pella in the marketplace, you'll be expected to generate repeat customers, referral customers, and new customers independent of Pella’s advertising and marketing efforts. Keys to success include being able to effectively handle and resolve customer objections and being able to close sales in the home.
• We supply daily leads that have contacted us about our products, and are in the market for windows and doors.

Principal Duties and Responsibilities include the following, but not limited to:

• Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment.
• Pursues leads, gives product demonstrations both in the home and at the Showroom, discusses product options with the customer and takes on-site measurements.
• Responsible for creating self-generated leads to supplement customer base.
• Ensures quotes and orders are accurate and follows company sales processes.
• Completes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.
• Complies with company policies on pricing, product offering, installation, credit and collections.
• Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.
• Must be computer literate and able to use electronic software (PQM, MSOffice, Salesforce, etc.) to track, quote, sell and order products.
• Follows up with all customers to ensure that the project meets or exceeds the customers' expectations.
• Coordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issues.
• Participates in various departmental and interdepartmental meetings or training as required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a valid Driver's license and acceptable MVR record for the last 5 years. Must have dependable transportation. Must be prepared to travel as required by the job.
• Reliable and dependable with the ability to work autonomously
• Excellent communication skills, a high standard of ethics, a strong math aptitude and strong organizational skills

Compensation:

• We offer a base salary for training pay.
• This is a W2 position that offers commission/draw with competitive commission rates designed to maximize your earnings for successful sales. There is no limit to how much you can earn. Pella offers a full benefit package including employee paid medical, life insurance and short- term disability and 401k match.

Job Types: Full-time, Commission

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Compensation Package:

• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $50,000