Demo

Scholarship Specialist

Pellissippi State Technical Community College
Knoxville, TN Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

Title : Scholarship Specialist

Department : Foundation

Number of Positions : 1

Classification : 2

Position # : 650620

Type of Appointment : Full-Time

Pay Rate : $36,270 - $44,390 / per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Required Documents Needed to Upload at Time of Application : Resume, transcripts and three professional references.

Reference check requirements :

  • Non-supervisory roles : three (3) current or former supervisors
  • Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
  • A professional reference such as a current or former co-worker may be used as one of the references.

Position Summary : This position is essential to the Foundation Office in order to support the College Mission and goals. The work benefits our students through the awarding of scholarships, and also donors and community members by providing opportunities for life, cultural and civic enrichment. This position assists the Director of Scholarship Development, supports foundation events and serves as a back-up for gift processing. This position plays a crucial role in managing the scholarship application and award processes for the Foundation, College and Grants Department. This role involves coordinating with various stakeholders including prospective and current student applicants, faculty / staff, financial aid and donors.

Essential Functions :

40% 1. Manage the Scholarship application and award processes for the Foundation, College and Grants Department utilizing Blackbaud Award Management (BAM) software, Banner, Raiser's Edge and Navigate. Ensure compliance with established scholarship criteria and understanding financial aid processes, regulations and organizational policies Perform cycle management and archiving functions in the BAM system. Monitor overnight processes to ensure BAM Export and Student Data imports run accurately and timely. Analyze scholarship acceptance and award 900 yearly scholarships directly to the student's financial aid screen in Banner. Track the awarding process by checking for a proper feed from Financial Aid award screens to Student Accounts Receivable in a timely matter for account memos, credits, and refunds. Create an outreach and communication plan to advertise scholarships at the beginning of semesters and when a new scholarship application opens. Update and inform students of their eligibility and status of scholarship awards through email, phone calls or the Navigate System to create student lists to send out group emails, texts, and notifications. Enter new scholarships in the Raiser's Edge and scholarship databases with the proper Banner account information, fund numbers, qualifications, awarding amount, and donor information. Edit student thank you letters, mail merge cover letter and send to donors in September and April. Responsible for maintaining an accurate and up to date list of scholarship donors specifically for events and ongoing fundraising efforts. Coordinate with the Director of Grant Development on awarding and compliance of grant scholarships. Maintains accurate scholarship donor information in all systems. Provides ongoing data management for scholarship awards and expenditures for the 990 and annual report.

20% 2. Responsible for managing, establishing and processing Payroll Deductions through Banner Advancement and Raiser's Edge. Verify deductions, process corrections and cashier file, feed to finance, and run month end report in Argos to send to the Business and Finance Office. Process all Employee Exit Notifications by ending payroll pledges and informing payroll department. Run pledge report as a deposit by verifying deductions, problem-solve any pledges in Banner, then feed to Finance. Update Banner and Raisers Edge with new accounts as needed. Identify and correct payroll deduction balancing errors. Responsible for updating payroll deduction forms for the internal campaign. Facilitate good employee relations by answering questions and providing information as needed to employee donors. Provide outreach to employees to increase payroll giving and to retain current ones.

20% 3. Respond to student emergency funding requests (SOF), assess students' financial unmet needs, and coordinate with the executive director and the SOF committee to arrive at solutions for students are essential functions of this position. Perform extensive research for all Student Opportunity Fund (SOF) requests by auditing student accounts to verify eligibility. Maintain records for Student Opportunity Funds by tracking requests, emails, approvals, committee votes, and request for payments, working closely with Advising, Financial Aid, Student Account Services, and Accounts Payable. Assist with student inquiries by working closely with the Start Strong Center, Financial Aid, Student Account Services, Panther Cares, Pellissippi Pantry and the College bookstore. Monitor scholarship and SOF inboxes to respond to emerging funding requests.

15% 4. Assist with Foundation Special Events and all fundraisers. This position is responsible for several elements of the Donor Scholar Reception including monitoring the event timeline, student and donor attendance, name tags and other event needs. This position is key support for the Internal Campaign providing updates for the payroll giving forms, coordinating internal and external mailings, campaign special event coordination and campaign prize and sponsorship solicitation.

5% 5. Process foundation gifts when employees responsible for gift processing are absent or when there is a particularly high volume of gifts received. Assist with prospect research and database review and clean up. Maintain written standard operating procedures for this position.

Note : The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements :

  • Associate's degree required. Bachelor's Degree preferred.
  • Three years of administrative experience working with Non-Profit agencies, Foundations, Financial Aid, Scholarships, Finance and / or Payroll.
  • Part-time work experience is calculated at 50% credit of full-time work experience.

    Skills / Abilities :

  • Demonstrate a knowledge and understanding of scholarship policies, plus state and federal financial aid regulations to ensure scholarships are awarded according to donor agreement guidelines
  • Expertise in Microsoft Excel is necessary to be competent in this role
  • Ability to work a flexible schedule, if needed
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies.
  • Experience with advanced features of Microsoft Word including the Mail Merge Feature
  • Experience with bookkeeping and accounting procedures
  • Skills in office management and organization
  • Ability to work on a large variety of tasks simultaneously and meet deadlines
  • Ability to communicate effectively and to express ideas clearly and concisely both in written and oral communications.
  • Ability to learn complex donor systems and to maintain scholarship software program
  • Ability to maintain effective working relationships with internal and external constituents
  • Ability to maintain confidentiality regarding all Foundation Office Information
  • Ability to meet deadlines, work independently, and perform job functions with minimal supervision
  • Skills in use of business, English, and mathematics.
  • Knowledge of and experience in the Banner Software System (Student, Advancement, Payroll, Finance, and Financial Aid)
  • Advanced knowledge of and experience in the Raisers Edge Software System and Blackbaud Award Management, certification in both systems is required within 18 months of date of hire.
  • High attention to detail in all aspects of the job
  • Able to engage in the College's mission and values
  • Physical Demands :

    Lift at least 25-40 lbs. - As needed

    Maintaining the same body position for a long period of time - Daily

    Sitting - Daily

    Visual attention to computer screen while typing - Daily

    Bending - Daily

    Stooping - Daily

    Work extended / weekend hours - as needed

    Repetitive Motions using fingers, hands, wrists, elbows, shoulders, etc - Daily

    Audible : Yes, the communication with others in the College and outside the College

    Visual : Yes. Works with a computer screen all day.

    Color Perception : Yes, to view multi-colored proposals, tables, graphs, and forms.

    Hazards :

    This position can experience disruptions during work from donors, faculty, students, and others coming into or calling the Foundation office. The work environment is free of dust, fumes, and smoke. Heating and air conditioning with adequate lighting is provided.

    Near continuous use of a computer

  • Excessive noise
  • Constant interruptions
  • An open office space with frequent visitors

    The employee is exposed to the student population and general faculty and staff and could be exposed to an unforeseen incident i.e. workplace / campus violence. The work environment is free of dust, fumes, and smoke. Heating and air conditioning with adequate lighting is provided.

  • Minor cuts from paper.
  • Eye strain, back strain from computer work.
  • Both are frequent exposure, good probability)
  • Full-time Employment Benefits :

  • Insurance Options : Health, Dental, Vision, Life, Short / Long-term Disability, FSA / HSA
  • Wellness Incentive Program, if enrolled in health plan
  • Educational Assistance : Fee Waiver, Spouse / Dependent discounts, Audit / Non-Credit, Reimbursement Program
  • Employee Assistance Program
  • Retirement Options : Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
  • Employee Discount program with over 900 companies
  • 14 Paid Holidays / Year Includes paid days off the last week of December
  • Sick Leave Bank
  • Longevity Pay
  • Many opportunities for professional development
  • Special Instructions to Applicants : To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note : attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note : to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

    Pellissippi State Community College is an EEO / AA / Title VI / Title IX / Section 504 / ADA employer

    If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

    If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner.

    Salary : $36,270 - $44,390

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