Senior Manager, Product Analytics, Ecommerce

ABOUT THE ROLE

We are seeking a highly motivated and experienced Product Analytics People leader to lead our Ecommerce Product Analytics team. 

In this role, you will drive data-driven decision-making and inform strategic direction for our e-commerce experiences by demonstrating web analytics, user behavior analysis and A/B testing. 

You will be the key Analytics voice influencing aggregate e-commerce product strategy, providing actionable insights to optimize user experience, conversion rates and overall business performance. In this capacity you will also collaborate and drive alignment across the organization, including with Marketing, Finance, and other Product areas by discovering strategic insights and analytical solutions that would drive growth in e-commerce sales & Customer Lifetime Value (LTV), while optimizing the Customer Acquisition Cost (CAC). 

You will lead and develop a team of three Product Analysts and Data Scientists. This role reports to the Senior Director of Product Analytics. 

YOUR DAILY IMPACT AT PELOTON

• Team Leadership{​{:}} 
;


• 
  Manage and mentor a team of product analysts and data scientist
s
• 
  Set clear strategic direction and context for your tea
m
• 
  Establish a culture of high performance & ensure team’s work is prioritized against strategic goals, balancing reactive support and exploratory analysi
s
• 
  Grow and mentor the talent on the team, both technically & strategically on industry best practices such as statistical modeling, exploratory data analysis and experimentation technique
s
• 
  Partner with other Product Analytics leaders to co-lead the broader team’s culture, processes, and capabilitie
s


• 
  Strategic Leadership / Analytics Consulting{​{:}}&nbs
p
;
• 
  
  Partner with Ecommerce product managers and other business partners to understand their priorities, challenges, and opportunities&nbs
p
• ;
  Identify big picture analyses (EDAs, new KPIs, BI or data science applications) and experimentation to inform aggregate product strate
g
• y
  Act as the company thought leader about prospective customer user behavior on si
t
e
• 
  
  Team Execution{​{
:
}
• }
  
  Oversee the implementation, maintenance, and optimization of web analytics tools (e.g., Segment, Amplitude, Look
e
• r)
  Develop and monitor key performance indicators (KPIs) for user traffic, conversion rates, engagement and revenue. Identify high impact improvement opportunit
i
• es
  Lead team to conduct in-depth analysis of user behavior to identify patterns, trends and areas for improvement. Ensure recommendations tie to business opportunities and are effectively integrated into Product Road
m
• ap
  Support experimentation initiatives by partnering with the PMs for setting up effective A/B or multivariate tests, executing post-experiment success measurement and statistical quantificat
i
o
• n
  
  Communication{​
{
:
• }}
  
  With your team, create and deliver reports on performance, user behavior, and A/B test outcomes to stakeholders. Communicate the “what,” “so what” and “now what” path to driving improvement&n
b
• sp;
  Be responsible for the development, oversight and presentation of insights & KPIs for business reviews and leadership upd
a
t
• es
  
  Collaboration{
​
{
• :}}
  
  Partner within the Product Analytics team to see and share an aligned behavior view of users and the business&
n
• bsp;
  Effectively partner and prioritize with Product Managers on strategy, roadmap, and key questions to understand that inform research and experiment
a
• tion
  Partner with other business stakeholders such as Marketing, Finance, and Enterprise Data to ensure we are utilizing consistent definitions and accurate data sources and broadly maintain shared cross-company context that informs strategy and prioritiz
a
t

on


YOU BRING TO PE

O
• TON
  
  Education{​{:}} Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Econo
m
• ics).
  Experience{​{:}} 5 years of experience in product analytics, web analytics, or a related field. 2 years of experience managing
a
• team.
  Skil
l
s
• {​{:}}
  
  Strong analytical and problem-solvin
g
• skills
  Expertise in web analytics tools (e.g., Amplitude, Google Analytics, Adobe Analytics) and Data Visualization tools (e.g., Looker, Tableau,
P
• owerBI)
  High proficiency in SQL and statistical analysis software (e.g., R,
• Python)
  Experience with A/B or multivariate testing & measurement metho
d
• ologies
  Experience with website traffic, clickstream data, visitor funnel and cart abandonment a
n
• alytics
  Exposure to analytical techniques for marketing att
r
• ibution
  Exposure to ad platforms data, including keywords and channel-specific ROI/ROAS metrics across various marketing channels such as paid search, social media, affiliate programs and brand part
n
• erships
  Excellent communication and presentatio
n
• skills
  Ability to collaborate effectively with cross-function
a
l

teams


Preferred Qualificati

n
• s{​{:}}
  
  Experience in the ecommerce
• industry
  Experience with advanced analytics or machine learning applications & causal inference t
e

hnique

 

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including{​{:}}
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave 
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so mu

ch more!
 Base Salary Range{​{:}} $215,029 USD - $

90,289

USD  
ABOUT P

LOTON{​{:}}
Peloton (NASDAQ{​{:}} PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.on

peloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to

nlock yours.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email{​{:}} applicantaccommodations@onepeloton.com.Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these

urisdictions.
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ddress. 
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