Demo

Entry Level Customer Service Representative (In-office)

Peloton Workforce
Schaumburg, IL Full Time
POSTED ON 7/31/2024 CLOSED ON 8/30/2024

What are the responsibilities and job description for the Entry Level Customer Service Representative (In-office) position at Peloton Workforce?

Job Description

Our long-standing food manufacturing client is seeking a recent college graduate to come join their growing team! The ideal candidate must project a positive mindset and a "do whatever is possible" attitude to ensure their customer’s needs are met. In this Customer Service role, you will be working with their existing clients, customers, suppliers and internal cross-functional teams. This is an exciting opportunity for a recent college grad that is seeking an entry-level role in a positive team oriented environment!

Responsibilities:

  • Process, confirm, and invoice customer orders.
  • Ensure ASN’s are sent timely.
  • Confirm orders & ship dates with suppliers.
  • Support Miscellaneous Customer requests
  • Work with team-members to resolve issues.
  • Coordinate all samples submitted by Sales. Work with shipping, marketing, and suppliers to ensure efficiency achieved.
  • Support Logistics & inventory team leaders where necessary.
  • Do whatever possible to execute on-time and in-full delivery to our customers.

Qualifications:

  • An Associate’s degree or at least two years of industry experience is required.
  • Excellent verbal and written communication skills are required.
  • Demonstrated Proficiency within the Microsoft Office suite.
  • Ability to Problem-Solve.
  • Reliable and Hard-Working.
  • Patience when working with customers no matter how difficult the situation may be.
  • Willing to learn new systems, processes, and grow with our company!

Company Description

PELOTON Inc. is a Nevada based corporation operating two staffing agencies – PELOTON workforce, founded in Las Vegas in 2013, and The Frank Group, a 62-year old company located in St. Charles, IL , acquired by PELOTON in 2019.

PELOTON Inc. is a Nevada based corporation operating two staffing agencies – PELOTON workforce, founded in Las Vegas in 2013, and The Frank Group, a 62-year old company located in St. Charles, IL , acquired by PELOTON in 2019.
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