What are the responsibilities and job description for the Surgical Coordinator (Hybrid) position at Pelvic Rehabilitation Medicine?
Description
Job Responsibilities:
Required Qualifications:
Job Responsibilities:
- Schedules outpatient medical procedures, for patients with appropriate provider and time/location slot
- Request pre-operative clearances from PCPs office.
- Submit booking/orders to outpatient Surgical Center.
- Provides patients with Surgical paperwork such as consents, drop instructions, pre/post-operative instructions, and financial responsibility.
- Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
- Provides patient education by reviewing patient pre-operative instructions and medications with the patient while maintaining patient confidentiality.
- Provides great patient experience and delivers high level of service (always friendly and helpful)
- Develops a bond with patients ensuring they feel welcomed, understood and appreciated not only during consultation but day of surgery as well.
- Achieves company set key performance indicators and maintains surgical schedules for surgeons.
- Notifies patients of all scheduled appointments.
- Verify all insurance and obtain any authorizations needed.
- Prepares all paperwork for a physician for surgery.
- Ensure that all pertinent information for upcoming surgery, such as booking sheets, insurance information, prior authorizations, pre-op/medical clearance, is sent to the appropriate surgical facility.
- Answers all telephone inquiries from patients and primary care physicians concerning surgery and/or related concerns.
Required Qualifications:
- 1 Years of Experience in the Medical Field
- Associate’s Degree
- Experience working with out-of-network benefits
