IT Trainer

Overview
We are seeking a dedicated and knowledgeable Trainer to join our team. The ideal candidate will be responsible for developing and delivering training programs that enhance the skills and knowledge of our employees. This role requires a strong understanding of various software applications and technical support, as well as the ability to create engaging training materials that cater to diverse learning styles.

Responsibilities

• Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation.
• Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum.
• Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. The trainer will manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency.
• Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive.
• This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Job duties also include the following: incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items.-The Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery, revision and maintenance.
• This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery.
• This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.
• These Instructor Trainer contractor positions are part of the Administrative Applications Grants Management System team and will be working to develop, implement, and provide role and scenario-based training materials (written, recorded, and in person) for the purposes of end users, external users, and administrators of the enterprise Grants Management System (GMS) in Salesforce.
• These positions will perform Instructor Trainer duties that will involve the creation of both written and recorded webinar training materials for agency and external users. These positions may be required to provide in-person training to system users, based on needs of the agency.

Experience

• Experience as a training instructor or in a related field 8 Years Required
• Experience in training methods and technologies. 8 Years Required
• Experience in curriculum development and instructional design. 8 Years Required
• Bachelor's degree in Education or related field 4 Years Preferred
• Experience with instructional design and training materials of Information Technology applications or systems. 4 Years Preferred
• Strong presentation and facilitation skills. 4 Years Preferred
• Excellent written communication abilities. 4 Years Preferred

Join us in fostering a culture of continuous learning and professional growth!

Job Types: Full-time, Contract

Pay: $40.00 - $47.50 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Training & development: 8 years (Required)

Ability to Commute:

• Austin, TX 78751 (Required)

Work Location: Hybrid remote in Austin, TX 78751

Salary : $40 - $48