Director of Operations - Quick Service Restaurants

We are looking for an experienced Director of Operations to join the team at one of the largest QSR brands.

The Director of Operations will establish a standard of excellence & continuously develop their stores towards success. Experience in QSR is required.

Some travel will be required. A normal schedule is 50 hours /week, which may include holidays and weekends.

Responsibilities

• Creates sales programs to leverage business opportunities.
• Establishes labor budgets, food cost targets, guest surveys, and brand standards.
• Ensures Store Managers maintain monthly, quarterly, and yearly goals.
• Oversees store performance; forecast sales data and trends to best support business and staffing needs.
• Work with Store Managers to determine hiring needs. Support Store Managers with interviewing, disciplining, and training of crew members.
• Oversees ongoing store maintenance and escalates to external vendors.
• Acts as project manager for store remodels; works with vendors to meet timelines and local community for reopening events.
• Leads brand standards to meet and surpass board of health and Ops Connect inspections.
• Ensures speed of service goals are being met.
• Cover for store managers’ days off, as needed.
• Support daily operations of stores, as needed.

Qualifications

• 2 years’ experience as a director for quick-service restaurants is required.
• High school diploma or equivalent is required. Bachelor’s Degree is preferred.
• Demonstrated proficiency in MS Office or Google Suite.
• Ability to interpret and present financial information. Understands Profit & Loss reports and how to implement actionable items to maintain budgets.
• Demonstrated ability to lead and influence change.
• This is a leadership role; an understanding of confidentiality is required.

Benefits

• Competitive salary
• Health, Dental, and Vision Insurance
• Paid Time Off

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $80,000 - $110,000