What are the responsibilities and job description for the Counter person position at Pembroke Pizza?
Welcome to Pembroke Pizza, where we're all about creating delightful experiences in the heart of Virginia Beach, Virginia.
We're looking for a friendly and enthusiastic Counter Person to join our team. In this role, you will be the face of our business, greeting customers with a smile, and ensuring they have a fantastic experience from the moment they walk in.
As a Counter Person, you'll be instrumental in building our reputation for exceptional hospitality, offering efficient service, and showcasing our delicious pizza offerings.
This position offers a great opportunity to be part of a supportive and lively team that thrives on making every customer feel welcome.
Benefits
Hourly Base Salary Based on Experience
Flexible Schedule
Hands on Training
Responsibilities
Customer Service : Greet customers warmly as they enter the establishment and ensure their needs are met promptly and courteously.
Order Taking : Accurately record customer orders, whether by phone, online order, or in person, and accurately enter it into the point of sale system.
Cash Handling : Manage transactions at the cash register with precision, providing customers with the correct change and receipt.
Cleanliness : Maintain a clean and organized work area, ensuring all dining and counter spaces meet health and safety standards.
Menu Knowledge : Stay informed about current menu offerings and promotions to accurately inform and suggest menu items to customers.
Team Collaboration : Work collaboratively with kitchen staff and other team members to deliver a seamless customer experience.
Requirement
Experience : Prior customer service or hospitality experience preferred, but also a good starter job for someone with a willingness to learn.
Communication Skills : Strong verbal communication skills for effective interaction with customers and team members.
Customer-Focused : A keen ability to understand and respond to customer needs, ensuring a positive dining experience.
Team Player : Ability to collaborate in a fast-paced environment, supporting colleagues, and working efficiently during high-volume times.
Flexibility : Willingness to work varied shifts, including weekends and holidays, as needed.
Problem-Solving : Aptitude for handling customer inquiries and resolving issues promptly and efficiently.
Physical Stamina : Capability to stand for long periods and handle the physical demands of the role.
Positive Attitude : A friendly and approachable demeanor, contributing to a welcoming atmosphere for all guests.
Last updated : 2024-11-05