What are the responsibilities and job description for the Auditor position at Penda Aiken, Inc?
Title : Auditor
Position Type : Long-term, temporary (1 years)
Location : Albany, NY
Hours : 8 : 30am-4 : 30pm
Salary : $20 per hour
Our client is looking for an Auditor. This state agency has been overseeing the health, safety, and well-being of New Yorkers since 1901 – from vaccinations to utilizing new developments in science as critical tools in the prevention and treatment of infectious diseases.
Responsibilities :
- Answering telephone inquiries from healthcare providers, members caregivers and advocacy groups related to prior approval of medical services such as durable medical equipment, medical supplies, hearing aids, private duty nursing and out of state inquiries involving nursing home placement and other out of state procedures.
- Escalating complex inquires that cannot be answered with available information to appropriate staff.
- Guiding and educating providers, as well as members, on where to locate pertinent policy information.
- Assisting providers to troubleshoot our prior approval system(s).
- Performing data entry into excel spreadsheets and other tracking tools.
- Monitoring incoming emails and / or faxes from a shared mailbox and forward to the appropriate staff.
- Sending faxes through e-mail supported fax mailbox.
- Distributing fair hearing request and decisions to appropriate staff.
- Processing change request forms according to defined procedure.
- Supporting claims processing when other duties are finished.
- Maintaining a positive and professional demeanor always.
- All other activities as may be deemed necessary.
Requirements :
Submit your resume today!
Salary : $20