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Assistant Veterans Services Officer

Pender County, NC
Burgaw, NC Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Salary : $41,744.44 - $51,919.65 Annually

Location : 801 S. Walker St. Burgaw, NC 28425

Job Type : Full-Time Permanent

Job Number : 202500012

Department : VETERANS SERVICES

Opening Date : 01 / 28 / 2025

Closing Date : 2 / 9 / 2025 11 : 59 PM Eastern

General Definition of Work

Performs intermediate paraprofessional and technical work assisting veterans in obtaining benefits and filing claims; does related work as required. Work is performed under regular supervision.

To perform this job successfully, an individual must be able to complete the essential functions of the position with or without reasonable accommodations. Reasonable accommodations may be requested by contacting Pender County Human Resources.

Essential Functions

  • Interviewing and assisting veterans, widows and dependents with benefits eligibility and claims; maintaining records and files; preparing reports.
  • Interviews and assesses information from veterans and dependents in order to evaluate availability of benefits.
  • Maintains and reports activities for the office to the NC Division of Veterans Affairs on a monthly basis.
  • Assists clients in obtaining military records.
  • Performs related tasks as required.

Knowledge, Skills, Abilities, Education & Experience

Thorough knowledge of veteran's programs and benefits and applicable laws and regulations; general knowledge of community organizations, agencies and facilities related to veterans affairs; ability to solve problems within scope of responsibility; ability to deal with veterans, dependents and others fairly and effectively; ability to establish and maintain effective working relationships with associates.

High school diploma or GED. Prefer individual with veteran status.

North Carolina Division of Veterans' Affairs Certification required within 6 months of initial date of hire.

Valid driver's license in the State of North Carolina.

Physical Requirements

This is light work requiring the exertion of up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects; work requires crouching, reaching, standing, grasping, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and detailed or loud talking to convey detailed or important spoken instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and / or make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.

There are a wide variety of benefits available to eligible Pender County employees. These benefits include : health, dental, vision, life insurance, optional life and disability insurance plans, flexible spending account, retirement program, 401(k) program, deferred compensation program, credit union membership and an employee assistance program.

Pender County Benefits Overview can be viewed

Do you have a high school diploma or GED equivalent?

Do you have a North Carolina driver license, a valid driver license from another state due to military exemption, or the ability to obtain a North Carolina driver license within 30 days of hire?

Required Question

Salary : $41,744 - $51,920

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