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Strategy & Operations Lead, Key Accounts

Pendo
Pendo Salary
San Francisco, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/8/2025

Strategy & Operations Lead, Key Accounts

Location :

Hybrid roles require role responsibilities to be performed in the office for a portion of the week, with an option to work remotely. You must be based within a 50-mile commuting distance of the specified office location : San Francisco, California.

What You’ll Need

  • 6 years professional experience in a quantitative or analytical role (e.g. Business Consulting, Investment Banking, or similar)
  • Strong analytical skills
  • Experience with technical implementations & product development
  • Keen attention to detail and excellent communication skills. Your work is always high quality, accurate, and easy to understand.
  • Ability to multitask effectively and strong organizational skills.
  • You’re highly self-motivated, have a stellar work ethic, and you’re looking for the right company to support your growth
  • Above all else you are bright, kind and curious.

About the Role

As a Strategy & Operations Lead, Key Accounts, you will work with a small but highly experienced team, focused on launching, improving, and scaling our partnerships. You’ll be responsible for driving outcomes with our key strategic partners, from day-to-day management to shaping long-term strategy & vision. You’ll wear many hats as a key player in generating wins for our end-customers, our partners, and Opendoor.

What You’ll Do

  • Strategic Planning
  • Understand how partners' strategies & priorities impact their work with Opendoor

  • Develop and execute on our long-term partnership strategy & roadmap in concert with partners & Opendoor leadership
  • Execution
  • Deliver projects / workstreams to serve our partners. You’ll do this by directly completing the work, as well by partnering with / managing others.

  • Manage seams between partner experience & Opendoor experience, including product, sales, and CX.
  • Leverage your technical expertise with Excel & SQL to analyze growth opportunities, measure performance, and make data driven decisions
  • Relationship Management
  • Develop deep relationships with points of contact at partner organizations in order to drive business outcomes (for Opendoor and our partners)

  • Establish & run day-to-day operations to ensure progress against partnerships goals and milestones; be the “go-to” point-person for partners, including onboarding and implementation, troubleshooting issues, and reconciling data
  • Impact & Scope
  • Drive outcomes across a portfolio of executive accounts

  • Pitch in however you can when needed. We're a lean team working in a fast-paced environment; when things break you'll be a key player in diagnosis, resolution, and long term solutioning
  • Compensation :

    Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $155,200 $194,000 annually.

    We’re committed to Diversity, Equity, Inclusion, and Belonging

    Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust.

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    Salary : $155,200 - $194,000

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