Web Store Manager

Job Summary
We are seeking a dynamic and detail-oriented Web Manager to oversee our online presence and ensure a seamless user experience across our digital platforms. The ideal candidate will possess strong organizational skills and a solid understanding of inventory control, retail management, and market trends. This role is essential in driving our online sales strategy and enhancing customer engagement through effective web management.

Responsibilities

• Manage the daily operations of the company’s website, ensuring content is up-to-date and engaging.
• Maintain updated information to include photos, descriptions, inventory levels
• Utilize several platforms/software and ensure the infomation and synchronization works
• Oversee inventory control processes to maintain accurate stock levels on the website.
• Collaborate with marketing teams to implement strategies that enhance online visibility and drive traffic.
• Utilize POS systems to track sales data and analyze market trends for informed decision-making.
• Implement effective shift management practices to ensure adequate coverage for web-related tasks.
• Monitor website performance metrics and user feedback to continuously improve user experience.
• Coordinate with IT and design teams to troubleshoot technical issues related to the website.
• Train staff on cash register operations and online sales processes as needed.
• Answer customer questions and assist them in placing orders
• Utilize phone system to route calls, answer questions, and ensure high quality customer service

Qualifications

• Proven experience in web management or a related field, preferably within retail or e-commerce environments.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Familiarity with inventory control systems and retail management practices.
• Knowledge of wireless sales techniques and customer service excellence.
• Proficiency in using cash registers and other point-of-sale systems.
• Excellent communication skills, both written and verbal, with an emphasis on collaboration.
• Ability to adapt quickly to changing market conditions and customer needs.
• Must be familiar with Big Commerce, Thryve Inventory, Ooma Business (Phone), Clover Point of Sale

Join our team as a Web Manager where you can leverage your skills in a fast-paced environment while contributing to our growth in the digital marketplace.

Job Type: Part-time

Pay: $15.00 - $25.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule

Shift:

• Day shift

Work Location: Remote

Salary : $15 - $25