Case Aide

Penmac Staffing has teamed up with a local company in the Brainerd Lakes Area in the search for a Case Aide to add to the team! This is a Full-Time Temporary position that pays $25/hour and will last for a minimum of 6 months.

The Case Aide is accountable for the mobilization of resources, assessment of client progression and effectiveness of intervention, initiating revisions to service plans as necessary to effectively attain desired outcomes. Accountabilities include the performance of a variety of client services including, client assessments, client service follow-up, counseling, case management and case documentation. Program assignments may vary including and not limited to SHIP, Family Case Management, Public Health Nuisances, PHEP and other programs as assigned.

Essential Duties

• Maintain case records including and not limited to client releases, economic, historical, and demographic data, assessment results, service plans, goals and outcomes expected, reassessment results, outcomes achieved, referrals and resources prescribed, financial data and disposition of the case in compliance with agency specifications to ensure the accurate and timely recording, retention and retrieval of case files
• Ensure compliance with agency and program financial parameters, completing required documentation to account for service costs and maximize reimbursement in accordance with program requirements to maximize the recapture of revenue associated with programs and services provided
• Consult and collaborate with internal staff and external representatives including family members to resolve issues, identify program and/or service opportunities, respond to inquiries and effectively serve the interests of individual clients or client populations
• Provide case consultation to peers as assigned and as required to effectively address service delivery and respond to internal questions and training opportunities that arise in a timely and effective manner
• Comply with all regulations relating to client confidentiality, closely guarding the privacy of client records and information to assure full compliance with MN data Practices, HIPAA and all other regulations regarding client confidentiality
• Uphold the expectations of professional conduct and operating policies of the agency
• Perform all other related duties as assigned in a professional and effective manner
  
  

Minimum Qualifications

• High school degree or the equivalent
• Three or more years of work experience of a similar nature and scope of responsibility or equivalent knowledge gained from experience and/or education
• Valid state issued driver's license
• Knowledge of Microsoft Word, Outlook and ability to learn other computer programs specifically utilized in Community Services
  
  

Desirable Qualifications

• Experience in a public welfare/human service agency or in a private non-profit or other public agency
• Skills to perform case work, assessment, intervention and treatment sufficient to develop, implement and deliver social service programs for clients and their families
• Knowledge of the client population and corresponding service delivery systems and community resources associated with the specific field or programs assigned
• Knowledge of local, state and federal laws and regulations relating to health and social services sufficient to understand the impact on the client and service delivery parameters
• Ability to foster and maintain effective working relationships with staff, clients, agencies and community groups
• Ability to communicate effectively orally and in writing, provide testimony and present to groups and/or individuals
  
  

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: Sedentary to light physical activities requiring stooping, kneeling, crouching, reaching, handling, fingering, talking, hearing, and close vision; The employee must occasionally lift and or move up to 35 pounds
• Mental Functions: Comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating and interpersonal skills/behaviors
• Environment & Physical Surrounds: Typically in an office environment
• Please apply online at penmac.com, or submit your résumé to brainerd@penmac.com. Call us with your questions at (218)-824-9675, or stop in and see us at 607 Washington Street in downtown Brainerd, across from the historic landmark water tower!
  
  

Penmac Staffing - "We Place People First".