What are the responsibilities and job description for the Teller and Customer Advocate position at Penn Community Bank?
Key Responsibilities
- Process customer transactions accurately and efficiently while maintaining a professional demeanor.
- Assist customers with complex service issues and questions, coordinating with internal teams to provide timely resolutions.
- Promote bank products and services by identifying customer financial needs and proactively recommending suitable solutions.
- Participate in new customer relationship onboarding calls and outbound call campaigns to enhance customer engagement.
